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Aircel DND. DND helps you to stop unwanted commercial phone calls and SMS on your Aircel Mobile. Activate DND (Do Not Disturb) on your Aircel now.DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on Aircel Mobile?

    By default all the mobile numbers in India are not subscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on Aircel?

    DND activate / subscribing to NCPR is one simple step and free of charge for you. Choose any option from below to activate DND on your Aircel mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for Aircel Mobile

    Fully Blocked
    All commercial communications will be blocked.
    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences). Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards
    2. Real Estate
    3. Education
    4. Health
    5. Consumer goods and automobiles
    6. Communication / Broadcasting / Entertainment / IT
    7. Tourism and Leisure

    To subscribe for partial block, follow the below:
    Single Preference

    • SMS: START X to 1909.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X, X to 1909.
    • Call: 1909 and follow the IVR guidance

    Note: Replace X with preference number

  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X, X to 1909.
    • Call: 1909 and follow the IVR guidance

    Note: Replace X with preference number

  5. Deactivate DND from Aircel Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
  7. Check DND Status

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Comments from Forums

Viewing 30 posts - 1 through 30 (of 176 total)
  • Author
  • #7799


    can u give me the customer care no of aircel


    US Parashar

    Call 1909 and select 1 to activate DND


    US Parashar

    Call 1909 and follow the instruction and your DND will be activated.



    Im trying to send message but its not going its like that your mssg is not send



    I have a add call and attended that call but they activated VAS Charges and two days after the charges Rs 3 /-per day we make a complaint on customer care complaint no118029511929 one sms is coming your concern but I am not select any VAS service but how to activate and charges my balance
    and how to solve the problem and reverse my charges


    satarupa pandey

    i want my aircel number inactivate for ivr attendance sms alarts pls help me it is very urgent for my job.



    Dear Gaffar,

    Only Aircel Customer care can provide further information on this.



    Hi There,

    My Network is Aircel i dont want to and commercial call or messaging so i check your website and i message START 0 to 1909

    I get the reply from aircel ” Dear Customer, your not valid customer ”

    What is it mean ?????



    Aircel customer care are totally engaged and his operator most probably busy i think it is waste network for AIRCEL!!!!!!!!!!!



    hllo sir myself amlan my no. 7537074191 n i got no service msg n call as well as not get any personal please look into the matter and try to solve it as fast as possible



    Hello Sasi,

    Talk to your customer care and log a compliant.



    Hai. I want aircel message and call. But I didn’t have received any message from aircel. Pls help me.



    i got a company call from aircel i just listen it ,after i disconnect the call…i got a company message that is your subscribe to cricket for that one monthly rent 30 rs i loss it from my main balance…how i can credit back my baience



    Hello Rick,

    First, DND doesn’t block bank transaction alerts / notifications.
    Second, if you want to receive messages / calls from online portals, send SMS START 0 to 1909.



    i want to receive msg from my bank transaction, DM-SitsSms, online shopping website (like flipkart, amazon etc), facebook



    Hello Saroj,

    To activate DND, send SMS START 0 to 1909 from your mobile number.



    Hello Victor,

    You can mark those as spam.


    C J Victor

    How does one stop irritating emails from AIRCEL itself?



    My No:9807086443 please active the DND. Your Aircel Service very poor.


    Kaushik Biswas

    Please submit your complaint to



    Hello Khan,

    Talk to your customer care.



    Hello Asif,

    Send SMS START 0 to 1909 from your mobile number.



    Dear sir,

    How can I get the call detail of last three month could you help in these processes , kindly help in these regards.

    I am very much great full for your your kind reply!



    Kapil Semwal Photography®

    I appreciate your support. Thank you so much. This will be my last trial & then, MNP will be my final step. :)



    Aircel customer care service is very worst they not responding us when i need some clarification. How can i start dnd activation to stop waste SMS.



    Kapil Semwal

    I tried calling up Mr. Shailesh A Mahadik few a times but he didn’t pick up the call, later his phone came busy & again he didn’t pick up my call. I do not find Aircel employees taking customers & their problems seriously. I have more than 35 Promotional messages in past 3 days from Aircel & more than 10 Promotional calls. Is there some other ways where we can teach such company some lessons so that they value their customers whom they earn so much money from. It is not for free, we all pay only for services & they can’t provide it adequately.
    In 2004 when I went to Dubai, there was no roaming charge for Dubai numbers even when I traveled to Sharjah. But, India, until today, we just talking about Roam Free India, shame on Indian companies & system to bluff on & play around with customers. India will remain developing country for next 50 years more…


    Kapil Semwal

    Thank you so much for your support. I had made calls & online complaint on Aircel website, no one to look after or even to bother to reply back. I appreciate your effort & I will try contacting Mr. A Shailesh Mahadik (if he busy) then I will follow the link mentioned by you.

    Kapil Semwal Photography®



    Hello Kapil,

    You number is registered with DND since 31/03/2010.
    You can either contact Mr. Shailesh A Mahadik from Aircel @ 9768199010 or register a compliant to resolve this issue.


    Kapil Semwal

    I had activated DND for Aircel Mumbai Number +91-976 886 44 64 in 2010. I continuously got 7 calls from Aircel while I was driving on a WE Highway, I thought it may be urger from my mom or family member, so I took the call & met a small accident & shouted on Aircel for the same promotional calls, as my DND was still in process at that period.
    From December 2013, I am again receiving many promotional calls from Aircel & this week I received many promotional SMS’s until today.
    I sent Start 0 to 1909 on 16th March’2014 again just to check, but it showed that my NDND is very well Active on the same number.
    I am not interested in any promotional calls or SMS. So, please assist me in resolving the issue.

    Thanks in anticipation,

    Kapil Semwal Photography®

Viewing 30 posts - 1 through 30 (of 176 total)

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