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Airtel DND. DND helps you to stop unwanted commercial phone calls and SMS on your Airtel Mobile. Activate DND (Do Not Disturb) on your Airtel mobile now.DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on Airtel Mobile?

    By default all the mobile numbers in India are not subscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on Airtel?

    DND activate / subscribing to NCPR is one simple step and free of charge for you. Choose any option from below to activate DND on your Airtel mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for Airtel Mobile

    Fully Blocked
    All commercial communications will be blocked.
    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences). Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards
    2. Real Estate
    3. Education
    4. Health
    5. Consumer goods and automobiles
    6. Communication / Broadcasting / Entertainment / IT
    7. Tourism and Leisure

    To subscribe for partial block, follow the below:
    Single Preference

    • SMS: START X to 1909.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X, X to 1909.
    • Call: 1909 and follow the IVR guidance

    Note: Replace X with preference number

  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X, X to 1909.
    • Call: 1909 and follow the IVR guidance

    Note: Replace X with preference number

  5. Deactivate DND from Airtel Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
  7. Check DND Status

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Comments from Forums

Viewing 30 posts - 1 through 30 (of 162 total)
  • Author
  • #2564


    Hello Sadie,

    First, DND will never block communication from your Banks (solicited). Check with your bank.
    Second, Yes it will take 7 days for any DND request to be processed.



    I am not getting messages from my bank on my mobile as I had activated DND on my airtel mobile. Now i want to deactivate DND and wants to receive SMS from banks.
    I have sent message START 6 to 1909 and it says it will take 7 days.
    Please let me know how to do it?



    Hello Afroj,

    Send SMS STOP to 1909 from your Airtel mobile number to deactivate DND.


    afroj aalam

    Plz sar DND SMS stop airtel mobai nambar 8953969020



    Hello Asad,

    Either you want or don’t want SMS from Bank related to your Credit / Debit card, DND has no control.
    To cancel DND, send SMS STOP to 1909 from your mobile number.


    MD. Asad

    Dear Sir,

    I have activated the DND since long back, But I was suffering the SMSs relating to Bank Balances Debit and Credit which was provided by the Banks in free of cost, I have tried to cancel registration of DND. But not done the same in IVRS System and SMS. Like Start to 1909.
    Plz. Inform me how to cancel registration of DND.



    How can stop Airtel live message ?


    Gurpreet Saini




    Hello Viswanadh,

    Those school update fall under online communication and you need to choose your NCPR / DND preference 6 by sending SMS START 6 to 1909 or call 1909 to receive those updates.
    But, note that, you will also start receiving online communications from sites or SMS updates as well



    I have registered for fully DND. But I am unable to receive messages from my daughter’s school, the id is BP ATKINS.



    sir iam not geting sms from some numbers .i have not subscribed to dnd



    Hello Sai,

    Register for DND by sending SMS START 0 to 1909 from your mobile number or call 1909.


    pushkarini bandaru

    hello sir please dnd active services 9177379981



    sir im college student i shuld not get msg from my college in my mobile .they are sending msgs from online


    khaja moinuddin

    and plz do not disturb


    khaja moinuddin

    hello dear sir plz stop flash massage plz
    my cell num, is 9550855303


    subham todi

    they will de activate in 7 days Are there any way to deactivate fast



    Hello Rashid,

    Send SMS STOP to 1909 from your mobile.


    Rashid Shaikh

    pls deactivate my dnd no.. 9662891465


    bharat singh

    thank you for information DND in simple way ……………………i like it …and start my DND service



    Hello Folks,

    Can any one tel me what would be the penalty for those call my no when i’m still under DND.



    Hello Pankul,

    Send SMS START 5,7 to 1909 for the partial DND.
    Replace the numbers in SMS with your preferred category.


    Pankul Baijal

    My Phone is now Fully DND Activation and I want to Convert it to Partially than what is the easiest way to get this service



    Hello Manthakalai,

    You should wait for some more days, as any DND (now NCPR) request will take 7 days to get it processed and you have given request on just 30/12/12.



    I want to deactivate DND (NCPR) i send SMS Stop 0 to 1909 then they send SMS to me 4 degit number then i resend SMS STOP **** 0 to 1909 and they took complaint from me on 30-12-2012 but still now am not getting sms from Like: way2sms, 160by2…etc…My complaint Reference number is S1159419675…Now i checked through and showing my number status

    The number is registered in NCPR Activation Date is 04-01-2013 11:10 Your Preference is 0

    Preference History
    Preference Date Preference Status
    04-01-2013 0 Active
    04-01-2013 0 Active
    08-12-2011 6 Active

    Please help me what i should do next



    Hello Jithesh,

    From which state you are?



    Hello Ruturaj,

    You have to send SMS STOP to 1909 from your mobile number 9860984768, if you want to deactivate DND (now NCPR).


    jithesh NK

    write and they replayed ( As per the Unique Service Request number is RDDRG50908501533, we would like to inform you that DND service has been de-registered with the effect from 13-09-2012 as per records.) still am not getting SMS .. any other Option ? ..
    Reply ↓



    STOP DND MY MO.NO. 9860984768



    Hello Jithesh,

    On line is not possible. Write a mail to your customer care.

Viewing 30 posts - 1 through 30 (of 162 total)

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