Mobile Recharge Bill Payment Data Card Recharge

BSNL DND. DND helps you to stop unwanted commercial phone calls and SMS on your BSNL Mobile. Activate DND (Do Not Disturb) on your BSNL mobile now.

DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on BSNL Mobile?

    By default all the mobile numbers in India are not subscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on BSNL?

    DND activate / subscribing to NCPR is one simple step and free of charge for you. Choose any option from below to activate DND on your BSNL mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for BSNL Mobile

    Fully Blocked
    All commercial communications will be blocked.
    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences). Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards
    2. Real Estate
    3. Education
    4. Health
    5. Consumer goods and automobiles
    6. Communication / Broadcasting / Entertainment / IT
    7. Tourism and Leisure

    To subscribe for partial block, follow the below:
    Single Preference

    • SMS: START X to 1909.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X, X to 1909.
    • Call: 1909 and follow the IVR guidance

    Note: Replace X with preference number

  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X, X to 1909.
    • Call: 1909 and follow the IVR guidance

    Note: Replace X with preference number

  5. Deactivate DND from BSNL Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
  7. Check DND Status

More from TelecomDiary


Change operator, not number


Block unwanted calls and messages

Telecom Forums

Say, Discuss & stay informed

Comments from Forums

Viewing 30 posts - 1 through 30 (of 154 total)
  • Author
  • #2720


    Hello Raja,

    If you want to block specific numbers only, either you should take local police help or use a Smart land-line phone which support number blacklisting.
    Or, if you want to block all commercial phone calls & SMS, activate DND.



    are you serious? I must go to the police to register DND? What nonsense! What police will entertain this? BSNL is to receive these request and not the police! And why must I buy a Smart Landline to register my landline with BSNL?



    Hello Sheba,

    To block individual numbers in Landline, either get your local police help or use a Smart Land-line phone which supports this feature.



    I want to block some numbers which are coming to my landline so plz let me know the process for this..



    Hello Mayank,

    DND activation will stop all unwanted commercial communication to your mobile number. Send SMS START 0 to 1909 from your BSNL mobile number.
    However, you cannot block a specific Sender or Organization from sending your marketing SMS.


    Mayank lakra

    how to unsubscribe bv-onmobl service such as celeb diaries subscribermy mobile no. is 9531920981



    Hello Sudhir,

    You can give new DND request for every 7 days.


    Sudhir Khanger

    Will the individual DND requests like START 4,5 or STOP 4,5, etc also have to be performed 3 months apart? Can you process only one DND request as mentioned above once in 3 months?



    Hello Ronalisa,

    You have to choose option 6 to receive communication (mail & SMS) from online, like job portals.



    Hello Akshay,

    Any DND request will take 7 days for processing.



    i wnt to knw after activating dnd in my mobile whether i wl b able to receive any job cals or not



    I have done the above procedure but messages still come on my mobile…
    Please activate DND service on my number manually :8765457414



    BSNL is the stupidest service provider.. . .their Customer care service is hopeless. ..anytime you call them for any issue they will tell to contact the local telephone Exchange/BSNL office. Their CSC is just a formality.



    Hello yadch,

    To deactivate DND, you have to send SMS STOP to 1909 from your mobile number call 1909.



    Hello Mani,

    You have to send SMS START 0 to 1909 for DND activation or call 1909.



    My mobile number is 9440419744
    I want to receive all messages
    please deactivate DND to receive all messages



    Hello Artsang,

    Send SMS STOP to 1909 from your mobile number or call 1909 to deactivate DND.


    mani edison

    please activate DND for myMobile No. 9444625558.



    Please deactivate DND for my Mb No 9436112468



    Hello Devendra,

    Send SMS STOP to 1909 from your mobile number to deactivate DND or call 1909.


    devendra kumar dewangan

    please activate DND for myMobile No. 9407751589.



    Hello Madan,

    You number is DND activated.
    Send SMS START 0 to 1909 or call 1909 to activate.



    Hello Ranvir,

    For landlines, calling 1909 is the only process to activate DND.
    You can get the customer care assistance as well.



    Hello Nitin,

    Get the due help from your customer care.



    When I am activating DND service by pressing start0 and sending to 1909,I am getting a reply that this service is already active. But Still I am receiving unwanted SMS from companies. What is to be done. My mobile no. is 9418337718



    Hello Dinesh,

    Call 1909 from your land line and follow instructions to activate DND.


    suresh Babu

    Who is Dr. Health? He deducts Rs 10 for every 10 days without our consent. I do not know how BSNL accepts such service providers. Do anybody has similar experience


    Dinesh Vijay Bhat.

    please activate DND for my land line No. 02024212613.


    Ranvir Singh

    I activated DND a year back on my landline in maharashtra circle.. but during these past 2 months i have started receiving telemarketing calls and I tell them that why cant they see DND in front of my number.. Now I am trying to call 1909 since I dont know when, but it is always engaged.. please help me activate DND.. telemarketers call anytime and just disturb for nothing!!!



    I had raised a complaint and as a result the phone connection of the caller disconnected. Now the caller called me and assured me to delete my number from all their records but also asking me for reversal of my complaint. Is it possible for me to take back my complaint? If yes what is the procedure?

Viewing 30 posts - 1 through 30 (of 154 total)

You must be logged in to reply to this topic.