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DND process for Idea subscribers

20th January 2015  •   192  comments
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Idea Cellular DND. DND help you to stop unwanted commercial phone calls and SMS on your Idea Mobile. Activate DND (Do Not Disturb) on your Idea Cellular mobile now.
DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on Idea Cellular Mobile?

    By default all the mobile numbers in India are unsubscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on Idea Cellular mobile?

    DND activate / subscribing to NCPR is just one step away and free of charge. Choose any option from below to activate DND on your Idea mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for Idea Cellular Mobile

    Fully Blocked
    All commercial communications will be blocked.

    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences).
    Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards,
    2. Real Estate,
    3. Education,
    4. Health,
    5. Consumer goods and automobiles,
    6. Communication/Broadcasting/Entertainment/IT,
    7. Tourism and Leisure.

    To subscribe for partial block, follow the below:

    Single Preference

    • SMS: START X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X, X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X, X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  5. Deactivated DND from Idea Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure

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192 COMMENTS / RESPONSES  RSS

  1. pavan on 26th Jan' 15Reply

    how to block sms of unknown guy number ???

    • TelecomDiary on 27th Jan' 15Reply

      Hello Pavan,

      Any mobile number/s can be black-listed by either default Smartphone feature or apps (if you have smartphone); else you can register a compliant with your local police station to block individual private telephone numbers.
      DND deals with commercials calls and messages only.

  2. dipesh on 25th Dec' 14Reply

    I’m getting trouble of sim application how can I remove that unnecessary sim application

    • TelecomDiary on 25th Dec' 14Reply

      Hello Dipesh,

      We understand it.
      Either elaborate further or get assistance from your operator.

  3. Rohan Joshi on 26th Nov' 14Reply

    HI, THIS IS ROHAN JOSHI MY MOBILE NO IS 7083038616 AND I WANT TO STOP UNWANTED CALLS BUT WHEN I SEND AN SMS TO DO NOT DISTURB IT SHOWS FAILED PLEASE HELP ME AND I WANT TO DEACTIVATE URGENTLY I DONT WANT 7 DAYS OR SATURDAY OR I WILL GO TO CONSUMER FORUM.. OR I WILL INFORM POLICE

    • TelecomDiary on 26th Nov' 14Reply

      Hello Rohan,

      To activate DND, you can call 1909 as well.

  4. Karan on 20th Nov' 14Reply

    DND service active permanently procedure?

    • TelecomDiary on 21st Nov' 14Reply

      Hello Karan,

      Unless you change your preferences, DND / NCPR will be active forever.

  5. jetharam on 13th Sep' 14Reply

    i want stop SMS & unwanted promotion calls on 9992559877

    • TelecomDiary on 19th Sep' 14Reply

      Hello Jetharam,

      Send SMS START 0 to 1909 from your mobile number or call 1909 from your mobile to stop unwanted SMS or calls.

  6. Vijay Kumar on 27th Aug' 14Reply

    i dont want any call SMS from side Please closed this sarvice

  7. Liju Mohan on 18th Jun' 14Reply

    Hi there,

    I am currently on roaming, and the number of messages i receive are extremely irritating. I came across this page on doing a bit of google search. I tried the sms and call option to 1909, it however, yielded no results. The sms was barred and call was directly disconnected within the second. I tried the link posted about 2 messages above, and the link appears broken. Mine is a pre-paid connection. Please advice, on how i may activate the DND service. On an average i receive around 11 messages from morning till evening on a daily basis, all of which are either ads or promos.

    Looking forward to a means to get rid of these annoying messages.

  8. Aamir on 4th Mar' 14Reply

    Want to get rid of MOTD messages. What do i do there is no number to unsubscribe it?

    • TelecomDiary on 7th Mar' 14Reply

      Hello Aamir,

      Subscribing to DND will stop all unsolicited SMS.

  9. Walter on 27th Feb' 14Reply

    When I dial 1909 it says number does not exist. Please let me know the right number for registering for DND

    • TelecomDiary on 28th Feb' 14Reply

      Hello Walter,

      1909 is a working number.
      However, if you are pre-paid customer, give DND request online. Don’t forget to choose your state on right.

  10. Kushal Desai on 2nd Oct' 13Reply

    I’m Kushal from Maharashtra. My number is 9730477491. Although my number is active in NCPR, I frequently get calls from banks regarding Credit cards, personal loan requirements.
    When I called customer care they said, you’re partially blocked and option 4 – health is active. If you activate fully blocked category, you’ll miss out transactional messages. Is that true ?
    he was nnot ready to take my complaint on this.
    Please advise.

    • TelecomDiary on 18th Oct' 13Reply

      Hello Kushal,

      Your current status is fully blocked, since 04/04/2013.
      Even your bank people are not allowed to send SMS / call for promotional communication.

      You can register a DND compliant regard this.

  11. kunal on 14th Jul' 13Reply

    i am kunal from New delhi, My no is 8750574737, daily i received push message from MOTD i want unsubscribe.But there is no number for Unsubscribe. Please Remove this service.

  12. P. YESANNA on 29th May' 13Reply

    i AM P. YESANNA FROM YSR DISTRICT OF ANDHRA PRADESH, NY NUMBER IS 9666626173, NUMBER OF TIMES I WAS COMPLAINT TO THE IDEA CUSTOMER CARE ABOUT UNWANTED SMS AND NOTIFICATIONS, AFTER RECEIVING THIS MASSAGES RE.0.10 IS CHARGING. PLEASE REMOVE THIS SERVICES

    • TelecomDiary on 6th Jun' 13Reply

      Hello Yesanna,

      Since you have activated DND on 3rd of this month, hope you are not getting any unwanted SMS or calls anymore.

  13. siddhi on 16th May' 13Reply

    how to stop unwanted number calls??

    • TelecomDiary on 18th May' 13Reply

      Hello Siddhi,

      There are two ways:-

      1) If you are using a smart phone, use call blocking apps.
      2) Call to police.

  14. francisco xavier simon jacques on 13th May' 13Reply

    i have ported my uninor number 8421117564 to idea now i want to activate DND facility on it please help

    • TelecomDiary on 18th May' 13Reply

      Hello Francisco,

      Send SMS START 0 to 1909 from your Idea mobile number.

  15. Francisco Xavier S. Jacques on 10th May' 13Reply

    Easy to actvate DND Go to http://www.ideacellular.com and click on customer care Button —> click on Prepaid DND ——> enter your mobile number next you will receiving a MSG and submit—–> you have one open box deactivate all then click on submit this is the easy process…..

    I tried to use this process to activate DND facility on my UNINOR number ported to IDEA 8421117564……….but I just keep getting a message that the number submitted is not Idea……whereas I have already ported and started using this number, with Idea as my service provider …please help

    • TelecomDiary on 6th Jun' 13Reply

      Hello Francisco,

      Sometimes, it takes time to get portability update at both operators systems.
      Try calling 1909 or send SMS START 0 to 1909 activate DND.

  16. francisco xavier simon jacques on 10th May' 13Reply

    I had applied for START 0 for my idea no +918421117564 on 7th May 2013 and have got a reply that it will be actioned by 05/07/2013 11:57:01 AM . Does this mean 5th July 2013???

    Does this mean that I will have to throw my idea s/card out and choose some other? Bcos ur home page says it will be processed and done in 7 days.

  17. Mayank maheshwari on 9th May' 13Reply

    hi ,
    I wanted to know that how are USSD messages affected by DND services ?
    Are even push USSD messages allowed ?
    If some online portal wants to send information through USSD

  18. rajendra on 21st Apr' 13Reply

    Hi have activated DND – Start 0 on my IDEA & Vodaphone numbers but I still get promotional / mktg sms & calls which I complained abt to both the service providers. Vodaphone did help but IDEA rep refused to help saying they are pvt companies & IDEA can stop only those sms or calls which are from IDEA.my vodaphone no 9819990680 & Idea no 9594788938
    pl stop ………
    I am confused what to do next.

    please suggest
    rajendra

    • TelecomDiary on 26th Apr' 13Reply

      Hello Rajendra,

      DND has been activated on your Idea mobile (9594788938) on 22/04/2013 at 11:09pm only.
      Have you got any promotional calls / SMS’s later that?

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