DND process for MTS mobile subscribers

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MTS DND. DND help you to stop unwanted commercial phone calls and SMS on your MTS Mobile. Activate DND (Do Not Disturb) on your MTS  mobile now.
DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on MTS Mobile?

    By default all the mobile numbers in India are unsubscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on MTS Mobile?

    DND activate / subscribing to NCPR is just one step away and free of charge. Choose any option from below to activate DND on your MTS mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for MTS Mobile

    Fully Blocked
    All commercial communications will be blocked.

    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences).
    Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards,
    2. Real Estate,
    3. Education,
    4. Health,
    5. Consumer goods and automobiles,
    6. Communication/Broadcasting/Entertainment/IT,
    7. Tourism and Leisure.

    To subscribe for partial block, follow the below:

    Single Preference

    • SMS: START X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X,X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X,X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  5. Deactivated DND from MTS Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
  7. Check DND Status


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  31 COMMENTS / RESPONSES  RSS

  1. ajeet singh on 21st May' 13Reply

    hi

    yaar mts walo tum kyo logo ko parasen karte ho .

    pure din mere cell per hello tune,caller tune ke phone aate hai ,why???

    My mts no is 8459127247…Please help us to deactivate this..

    ajeet

    • TelecomDiary on 6th Jun' 13Reply

      Hello Ajeet,

      Aap aapka mobile number pe DND kijiye, phir koi aapko pareshan nahi karenge.

  2. sumathi on 10th Mar' 13Reply

    Hello Sharad,

    Al tough you registered with DND, you may have subscribed your mobile number to other services like Job Sites, Matrimonial sites, movie tickets, deals & discounts, onlie free SMS and other sites. Where you authorize them to share your MTS mobile number with their partner to send messages, here partners means nothing but they sell the database to anyone who pays money.

    So check where all you registered, alternatively lodge a complaint with MTS mobile with below format:-
    COMP TEL NO 8925550194, 10/03/13, Time 11:30
    In your case it will be something like below:-
    .

  3. Kumar on 6th Feb' 13Reply

    Pls can u inform customer care pepole to call me
    as i hav lotz of questions to ask
    mu num:8711887223

  4. atul jain on 31st Dec' 12Reply

    there is no use of dnd on sending to 1909 and u are not recieving the phone call so please stop this unwanted calls on the number 8925607927

  5. Sukh Ram Dudy on 31st Oct' 12Reply

    I have alreday register for DND but still some messages and calls are receiving. Please stop all these unwanted parmotional call even SMS by operator like YD-665665 which comes dozen in a week.My No is 8432735209.

  6. Lovish on 8th Sep' 12Reply

    sir,
    I am trying to register my mobile number 9213522898 since from march 2012. In august, my number get dregister from dnd but when i check this online i found my dnd is still active. I do many efforts but everything is vain.
    I am unable to verify my number with facebook and also unable to recieve any message from google sms labs.
    Please help me and reply me either on my mobile number or on my email [email protected].
    Thanks.

    • lovish on 8th Sep' 12Reply

      there is an error while typing the message.
      I want to dregister my mobile number and recieve all said messages.

      Not to register as mentoned in the starting of the message

    • Telecom Diary on 15th Sep' 12Reply

      Hello Lovish,

      You mobile number is registered at NCPR with preference 0, change it to 6 by sending SMS START 6 to 1909.

  7. china appanna on 28th Jul' 12Reply

    DND activate one month ago, still i received business calls. My mts no is 9133829124

    • Telecom Diary on 28th Jul' 12Reply

      Hello China Appanna,

      Your MTS mobile number 9133829124 is not subscribed to NCPR (old DND).
      Send SMS START to 1909 or call 1909 to activated DND (now NCPR).

  8. PAvitra on 1st Mar' 12Reply

    Hello,

    I’d sent an SMS START 0 to 1909 on 24th feb 2012,after which i’m not getting any calls,now I need a help ..I want to get job alert calls.What do I do to get job alert calls,please assist me.Its bit urgent.

    Thanks,
    Pavitra

    • Telecom Diary on 1st Mar' 12Reply

      Hello Pavitra,

      You have two options :-
      1) Send START 6 to 1909 to modify your NCPR preference to receive online communications from Job sites, where as by doing this you will receive other SMS also from online SMS sites, groups or social networking.
      2) Change communication setting / preferably DND setting your Job related sites accounts and accept to receive SMS / calls on the mobile.

      • PAvitra on 2nd Mar' 12Reply

        Hello Sir/Madam,

        Thanks for the assistance.How long will it take to activate?

  9. rajesh on 13th Feb' 12Reply

    Deactivate DND

    • Telecom Diary on 13th Feb' 12Reply

      Hello Rajesh,

      Send SMS STOP to 1909 from your MTS mobile to deactivate DND.

  10. Gaurav on 4th Jan' 12Reply

    kya hua sir ab aapney bhi ans dena band kar diya.

    • Telecom Diary on 4th Jan' 12Reply

      Hello Gaurav,

      MTS ki isaab se DND activation keliye START DND sms bhejna tha. TRAI ki isaab se START 0 bhejna tha. Hum dono bhi try karchuke the.
      Aur aap ki number NCPR mein registered bhi nahi hai.

      Abhi aapke pas 5 option baaki hai :-

      1) START0 likhkar 1909 pe message bhejiye (no gap between START and 0).
      2) Aapki MTS mobile se 1909 par call kijiye aur udhar DND activate karnekeliye option chuniye.
      3) Customer care par complaint dijiye aur jab tak aap ka number pe DND activate nahi hoga, aap har ladthe rahiye. Mail pe aur call karke.
      4) Consumer court aur TRAI pe complaint kijiye.
      5) Option 3 & 4 kamse kam 1 aur 2 mahene minimum lagenge. Isliye MTS se kisi doosra mobile connection lijiye aur MNP ka help se aap ka MTS number hi istimal karsakthe hai.

  11. Gaurav on 29th Dec' 11Reply

    sir mera MTS no 9999700504 hai mai aapney no par DND ki service active karwana chahta hu es ke liye maine kai baar cust care me request bhi di thi aur 1909 par START DND ka sms bhi kiya tha par abhi tak mere no par dnd ki service active nahi hui hai. so plz i request mer no par ye service active ki jaye.
    thanks

    • Telecom Diary on 29th Dec' 11Reply

      Hello Gaurav,

      START DND galat message hai, woh purana system tha.
      Ab aap START 0 bolke 1909 ko apni MTS mobile se SMS kijeye, aur 7 din mein aapka MTS mobile mein DND activate hogyega.
      Aur madat keliye, DND Activation Forum pe dekhiye.

      • Gaurav on 2nd Jan' 12Reply

        Aap ne ans diya hai ki……
        aap START 0 bolke 1909 ko apni MTS mobile se SMS kijeye, aur 7 din mein aapka MTS mobile mein DND activate hogyega.

        START 0 bolke 1909 par sms kaise ho sakta hai??????????

        es ke siwa maine START 0 likhkar 1909 par sms kiya tha phir bhi mujey koi feed back nahi mila plzzzzzzzzzzzzzzz help me.

        • Telecom Diary on 2nd Jan' 12Reply

          Hello Gaurav,

          MTS abhi bhi purana system pe hai kaam chala raha hai, aap START DND likhkar 1909 par SMS kijiye.
          Agar isse bhi kaam nahi hua to hume bhatayye.

          • Gaurav on 3rd Jan' 12Reply

            sir ji. mai ye bhi tri kar ke dekh chuka hu. es ke alwa es ki complaint jab maine cust. care me ki toh unhone mujey kha ki aap ke no par dnd active hai. par sir ji ye sewa abhi tak start nahi hui hai aap chaye toh DND check system me mera mobile no dal ke check kar saktey hai. so plzzzzz again i say to you help me for start DND service.
            thanks.

  12. siya ram meena on 19th Oct' 11Reply

    sar, mera MTS mob. No 8432626564 hai Mai feer sey SMS STATR karbana chahata hu. Plese Mera SMS another compney se chalu karbane ke karpa kare.

    • TelecomDiary Network on 19th Oct' 11Reply

      Hello Siya Ram Meena,

      We understand you want to activate DND on your MTS Mobile number, for that send SMS START 0 to 1909 or call 1909 and follow instructions.
      And, we are unable to understand the other part of the message. Please write again us clearly.

      For further help, visit DND Activation Forum.

  13. Durgapraveen on 15th Oct' 11Reply

    How i know the my dnd request state

  14. Durgapraveen on 15th Oct' 11Reply

    I gave a dnd de-registration request how i know the request processing state

  15. Sharad Ranjan on 29th Sep' 11Reply

    Dear Sir
    My MTS mobile number 9136145205 is a DND registerednumber. Despite it, today I have received a SMS from 08285537991 stating “Get personal Loan upto 15-18% PA from HDFC bank…” at 11.45 am on 29.9.11. Your DND number 1909 is totally inefficient and non-workable, whenever I called it up, it disconnects automatically. Your 1500 service is equally bad. Hope I get response on it.
    regards

    • TelecomDiary Network on 29th Sep' 11Reply

      Hello Sharad,

      Al tough you registered with DND, you may have subscribed your mobile number to other services like Job Sites, Matrimonial sites, movie tickets, deals & discounts, onlie free SMS and other sites. Where you authorize them to share your MTS mobile number with their partner to send messages, here partners means nothing but they sell the database to anyone who pays money.

      So check where all you registered, alternatively lodge a complaint with MTS mobile with below format:-
      COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm
      In your case it will be something like below:-
      COMP TEL NO 8285537991, 29/09/11, Time 11:45 and follow up with customer care if no response in 7 days.

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