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Mobile Number Portability from BSNL

November 21, 2014  •  177 comments

BSNL MNP.  The process of porting BSNL mobile number to another Mobile operator is so simple & easy.
Just follow the below 4-steps simple process to port successfully:

  1. Know your Mobile Number Porting eligibility

    • Call the customer-care of the new Mobile operator you wish to port and understand their pre-requisites, documents required and terms & conditions. You can read these in their CAF (Customer Application Form) or ask their executive.
    • If you wish to port-out, fill the CAF & Porting Form. To fill these forms, you will need Unique Porting Code.
  2. Get UPC (Unique Porting Code)

    • Send SMS in below format to obtain UPC from BSNL:
      • PORT xxxxxxxxxx to 1900. Replace X’s with your 10-digit BSNL mobile number.
    • If you are from Jammu & Kashmir and a pre-paid subscriber, call 1900 to get the UPC.
    • BSNL will provide an auto generated 8 digits UPC; first two characters are alphabets & rest of six is numerical characters.
  3. Mobile Number Porting request

    • Submit the duly filled CAF & Porting Form to your new mobile operator. Below details are mandatory for MNP:
      • UPC (Unique Porting Code)
      • Documents required by your new Mobile Operator
      • Last bill paid receipt from BSNL, if you are a post-paid subscriber
    • Get new SIM card from your new Mobile operator.
    • Your new Mobile operator may charge Rs. 19/- as porting charges.
    • Note: You can cancel MNP request only within 24 hours from submitting the CAF & Porting Form. Read BSNL MNP FAQ’s.
  4. Activation of your ported Mobile number

    • If your porting request from BSNL is accepted, your new Mobile operator will confirm the same in 3-4 working days.
    • Your new Mobile operator will inform you the date & time of when the porting will happen, by SMS.
    • On 7th Working day, you will be ported to your new Mobile operator. If you are from Jammu & Kashmir, Assam & North East, it will be on 15th working day.
    • There will be about 2-4 hours service disruption during the porting process, mostly during night only.
    • Replace your current BSNL SIM card with new SIM card provided by your new Mobile operator.
Read MNP information


  1. August 21, 2014 at 6:38 am

    I sent a UPC message. But not any responses so please send me UPC code sir Mo:9426157805

  2. July 22, 2014 at 5:24 pm

    hllo i port my sim idea tobsnl 16/07/2014 butafter 7 daysstillno progressfoundmy no, is still in idea…whythey are not leavingthenetwork…

    • July 23, 2014 at 5:41 am

      Hello Vijay,

      Have your provided all the documents and required information to BSNL?
      MNP FAQ’s might help you.

  3. April 8, 2014 at 6:27 pm


    I did the portability process and received confirmation sms from 1901 also, but still no service is found even after 20 mins from changing my new bsnl sim .Its coming like “Requesting your handset configuration” dialog box again and again im clicking “ok” again and again . what can i do?

  4. January 30, 2014 at 5:52 pm

    Sorry, one more point for my above post . When I try to lodge a complaint online with BSNL, I get a message “number not working in BSNL” although BSNL SIM card definitely working.
    This shows, I think, that the MNP request is in process but all the necessary updation has not been done

  5. January 30, 2014 at 5:49 pm

    Hello Telecomdiary,

    You are doing a great. I have also tried to port my number from Bangalore Karnataka BSNL prepaid to Docomo postpaid. I have sent my 10 digit number and PORT message to 1900, got the UPC number, and have got the new SIM from Docomo. After that there is no development.

    Docomo helpline says there is no record of my BSNL number with them, and suggest asking BSNL for the status of the MNP request.

    Could you please help me with a contact number for BSNL for this problem ? Thanks

    • February 3, 2014 at 2:08 am

      Hello Sunil,

      Mr. A.P. Bhatt from BSNL can be helpful for you. Try contacting him at 09448010217 or 080-25595599.

  6. January 14, 2014 at 10:29 am


    I have tried to port my number from BSNL prepaid to Vodafone postpaid. I have sent my 10 digit number and PORT message to 1900, have got no reply. Waited for 3/4 days. Lodged complain with BSNL customer care, as per their suggestion again sent the port message and waited for some more days. This way, it has been ONE MONTH , several customer care complain IDs and port messages to 1900 – but I have not got the UPC yet.

    I satisfy all the MNP checklist requirements and also have got the new SIM from Vodafone. But since I am not getting the UPC, I am unable to switch to the new network.

    I am from Kolkata, West Bengal. Any help will be highly appreciated.

    • January 24, 2014 at 3:25 am

      Hello Arpan,

      Talk to S. Mohapatra from BSNL at 09433000672, 033-22422222.

  7. December 21, 2013 at 10:10 am

    I am planning to port from BSNL to Tata Docomo in Andhra Pradesh. I sent PORT message to 1900 twice and waited for almost 3 days but no reply yet. What should I do?

    • December 23, 2013 at 4:22 am

      Hello Jayadev,

      Mr. J. Ravi Chandra from BSNL can assist you. Reach him at 0944000044 / 040-23201122

      • December 23, 2013 at 4:37 am

        Thank you very much

  8. December 20, 2013 at 3:30 pm

    I have been using Vodafone since 5 months, I requested for port and submitted fee and form for Vodafone to BSNL on 07/12/2013. Till the date i.e. 20/12/2013, my phone no. is no ported . I’ve been too the BSNL Head Office, they said it will be automatic.
    And my porting code expires tomorrow.. Tell me what to do ASAP

  9. November 28, 2013 at 12:37 pm

    I was using BSNL post paid and my number is 9490749049. I applied for MNP from BSNL to Airtel. Its been 2 weeks and it seems BSNL didnt release my number to Airtel for them to activate my sim. Please see to it that my above number is released to Airtel. Almost 3rd week now and still BSNL has not released my number. Please look into the matter.

  10. November 4, 2013 at 11:19 am

    I use idea but i want convert to Bsnl kindly suggest & guide me,
    [email protected]

  11. October 19, 2013 at 12:09 pm

    Hi, im raja
    I have to change my no. from bsnl to aircel
    I had sent the PORT msg to 1900, but I didn’t get any reply from bsnl.


  12. October 18, 2013 at 4:02 pm

    before i thought i wana change network from bsnl to vodafone. and i submitted documents to vodafone no activated. but now i came to know value of bsnl so i dont wana change other network. plz dont allow to change other network. i wana coninue in bsn


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