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Mobile Number Portability from BSNL

22nd February 2015  •   185  comments
Home » Information » MNP » BSNL MNP

BSNL MNP.  The process of porting BSNL mobile number to another Mobile operator is so simple & easy.
Just follow the below 4-steps simple process to port successfully:

  1. Know your Mobile Number Porting eligibility

    • Call the customer-care of the new Mobile operator you wish to port and understand their pre-requisites, documents required and terms & conditions. You can read these in their CAF (Customer Application Form) or ask their executive.
    • If you wish to port-out, fill the CAF & Porting Form. To fill these forms, you will need Unique Porting Code.
  2. Get UPC (Unique Porting Code)

    • Send SMS in below format to obtain UPC from BSNL:
      • PORT xxxxxxxxxx to 1900. Replace X’s with your 10-digit BSNL mobile number.
    • If you are from Jammu & Kashmir and a pre-paid subscriber, call 1900 to get the UPC.
    • BSNL will provide an auto generated 8 digits UPC; first two characters are alphabets & rest of six is numerical characters.
  3. Mobile Number Porting request

    • Submit the duly filled CAF & Porting Form to your new mobile operator. Below details are mandatory for MNP:
      • UPC (Unique Porting Code)
      • Documents required by your new Mobile Operator
      • Last bill paid receipt from BSNL, if you are a post-paid subscriber
    • Get new SIM card from your new Mobile operator.
    • Your new Mobile operator may charge Rs. 19/- as porting charges.
    • Note: You can cancel MNP request only within 24 hours from submitting the CAF & Porting Form. Read BSNL MNP FAQ’s.
  4. Activation of your ported Mobile number

    • If your porting request from BSNL is accepted, your new Mobile operator will confirm the same in 3-4 working days.
    • Your new Mobile operator will inform you the date & time of when the porting will happen, by SMS.
    • On 7th Working day, you will be ported to your new Mobile operator. If you are from Jammu & Kashmir, Assam & North East, it will be on 15th working day.
    • There will be about 2-4 hours service disruption during the porting process, mostly during night only.
    • Replace your current BSNL SIM card with new SIM card provided by your new Mobile operator.
  5. Check BSNL prepaid balance

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  1. syed aamir on 20th Feb' 15Reply

    I want to port out from bsnl to airtel due to its very poor services post floods hit the valley.

    I tried to send msg to 1900 but the msg could not be sent.

    • TelecomDiary on 21st Feb' 15Reply

      Hello Syed,

      You can call 1909 from your BSNL mobile number to get the UPC for mobile number porting.

  2. radhe shyam patidar on 16th Dec' 14Reply

    radheshyam patidar neemuch madhya pradesh 09425923765

    i have port my bsnl joint sim to idea in that one of my main sim got ported very easily but my joint sim is stopped by bsnl without port .
    and when i went to bsnl office neemuch and ask mr.luhariya upmandal adhikari that why my bsnl no.09425923766 stopped by bsnl without porting he did misbehave with me that don’t ask and go to your idea office and ask them.
    after that this is going five days and bsnl is not port my bsnl no.
    this going me vary loss.
    so please tell me what can i do now.

  3. praneeth reddy on 5th Dec' 14Reply

    I have ported my vodafone to bsnl and I got a message that you will be ported on date and time but my vodafone network disconnected and I have inserted new bsnl sim its showing sim card registration failed please help me what to do

    • TelecomDiary on 6th Dec' 14Reply

      Hello Praneeth,

      It seems the porting is not completed at BSNL.
      Have you checked with their customer care?

  4. niraj on 21st Aug' 14Reply

    I sent a UPC message. But not any responses so please send me UPC code sir Mo:9426157805

  5. vijay on 22nd Jul' 14Reply

    hllo i port my sim idea tobsnl 16/07/2014 butafter 7 daysstillno progressfoundmy no, is still in idea…whythey are not leavingthenetwork…

    • TelecomDiary on 23rd Jul' 14Reply

      Hello Vijay,

      Have your provided all the documents and required information to BSNL?
      MNP FAQ’s might help you.

    • abooze on 2nd Dec' 14Reply

      Hi Vijay, it took 15 days to port my idea to bsnl. So, be patient.

  6. Guru on 8th Apr' 14Reply


    I did the portability process and received confirmation sms from 1901 also, but still no service is found even after 20 mins from changing my new bsnl sim .Its coming like “Requesting your handset configuration” dialog box again and again im clicking “ok” again and again . what can i do?

  7. Sunil on 30th Jan' 14Reply

    Sorry, one more point for my above post . When I try to lodge a complaint online with BSNL, I get a message “number not working in BSNL” although BSNL SIM card definitely working.
    This shows, I think, that the MNP request is in process but all the necessary updation has not been done

  8. Sunil on 30th Jan' 14Reply

    Hello Telecomdiary,

    You are doing a great. I have also tried to port my number from Bangalore Karnataka BSNL prepaid to Docomo postpaid. I have sent my 10 digit number and PORT message to 1900, got the UPC number, and have got the new SIM from Docomo. After that there is no development.

    Docomo helpline says there is no record of my BSNL number with them, and suggest asking BSNL for the status of the MNP request.

    Could you please help me with a contact number for BSNL for this problem ? Thanks

    • TelecomDiary on 3rd Feb' 14Reply

      Hello Sunil,

      Mr. A.P. Bhatt from BSNL can be helpful for you. Try contacting him at 09448010217 or 080-25595599.

  9. Arpan Ray on 14th Jan' 14Reply


    I have tried to port my number from BSNL prepaid to Vodafone postpaid. I have sent my 10 digit number and PORT message to 1900, have got no reply. Waited for 3/4 days. Lodged complain with BSNL customer care, as per their suggestion again sent the port message and waited for some more days. This way, it has been ONE MONTH , several customer care complain IDs and port messages to 1900 – but I have not got the UPC yet.

    I satisfy all the MNP checklist requirements and also have got the new SIM from Vodafone. But since I am not getting the UPC, I am unable to switch to the new network.

    I am from Kolkata, West Bengal. Any help will be highly appreciated.

    • TelecomDiary on 24th Jan' 14Reply

      Hello Arpan,

      Talk to S. Mohapatra from BSNL at 09433000672, 033-22422222.

  10. Jayadev on 21st Dec' 13Reply

    I am planning to port from BSNL to Tata Docomo in Andhra Pradesh. I sent PORT message to 1900 twice and waited for almost 3 days but no reply yet. What should I do?

    • TelecomDiary on 23rd Dec' 13Reply

      Hello Jayadev,

      Mr. J. Ravi Chandra from BSNL can assist you. Reach him at 0944000044 / 040-23201122

      • Jayadev on 23rd Dec' 13Reply

        Thank you very much

  11. Tushar on 20th Dec' 13Reply

    I have been using Vodafone since 5 months, I requested for port and submitted fee and form for Vodafone to BSNL on 07/12/2013. Till the date i.e. 20/12/2013, my phone no. is no ported . I’ve been too the BSNL Head Office, they said it will be automatic.
    And my porting code expires tomorrow.. Tell me what to do ASAP

  12. Sita Ratnam on 28th Nov' 13Reply

    I was using BSNL post paid and my number is 9490749049. I applied for MNP from BSNL to Airtel. Its been 2 weeks and it seems BSNL didnt release my number to Airtel for them to activate my sim. Please see to it that my above number is released to Airtel. Almost 3rd week now and still BSNL has not released my number. Please look into the matter.

  13. Raj Prince on 19th Oct' 13Reply

    Hi, im raja
    I have to change my no. from bsnl to aircel
    I had sent the PORT msg to 1900, but I didn’t get any reply from bsnl.


    • TelecomDiary on 22nd Oct' 13Reply

      Hello raj,

      Refer to MNP Checklist.

      • Bhaswati Banerjee on 11th Dec' 14Reply

        Hi Raj,
        I have exactly the same problem as you. Were you able to solve it?

  14. mothi on 18th Oct' 13Reply

    before i thought i wana change network from bsnl to vodafone. and i submitted documents to vodafone no activated. but now i came to know value of bsnl so i dont wana change other network. plz dont allow to change other network. i wana coninue in bsn

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