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Mobile Number Portability from Loop Mobile

20th January 2015  •   155  comments
Home » Information » MNP » Loop Mobile MNP

Loop Mobile MNPAs Loop mobile has suspended their services, MNP for Loop subscribers is no more allowed. Below was the 4-steps process used by Loop subscribers to port out from Loop network, before 29th November’2014:

  1. Know your Mobile Number Porting eligibility

    • Call the customer-care of the new Mobile operator you wish to port and understand their pre-requisites, documents required and terms & conditions. You can read these in their CAF (Customer Application Form) or ask their executive.
    • If you wish to port-out, fill the CAF & Porting Form. To fill these forms, you will need Unique Porting Code.
  2. Get UPC (Unique Porting Code)

    • Send SMS in below format to obtain UPC from Loop Mobile:
      • PORT xxxxxxxxxx to 1900. Replace X’s with your 10-digit Loop mobile number.
    • If you are from Jammu & Kashmir and a pre-paid subscriber, call 1900 to get the UPC.
    • Loop Mobile will provide an auto generated 8 digits UPC; first two characters are alphabets & rest of six is numerical characters.
  3. Mobile Number Porting request

    • Submit the duly filled CAF & Porting Form to your new mobile operator. Below details are mandatory:
      • UPC (Unique Porting Code)
      • Documents required by your new Mobile Operator
      • Last bill paid receipt from Loop Mobile, if you are a post-paid subscriber
    • Get new SIM card from your new Mobile operator.
    • Your new Mobile operator may charge Rs. 19/- as porting charges.
    • Note: You can cancel MNP request only within 24 hours from submitting the CAF & Porting Form. Read Loop Mobile MNP FAQ’s.
  4. Activation of your ported Mobile number

    • If your porting request from Loop Mobile is accepted, your new Mobile operator will confirm the same in 3-4 working days.
    • Your new Mobile operator will inform you the date & time of when the porting will happen, by SMS.
    • On 7th Working day, you will be ported to your new Mobile operator. If you are from Jammu & Kashmir, Assam & North East, it will be on 15th working day.
    • There will be about 2-4 hours service disruption during the porting process, mostly during night only.
    • Replace your current Loop Mobile SIM card with new SIM card provided by your new Mobile operator.

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155 COMMENTS / RESPONSES  RSS

  1. umesh ramakant rane on 8th Jan' 15Reply

    Hi Loop team,

    This is umesh rane
    this is my loop cell no. 9821189940 this no. is blocked since 29th nov. 2014, even i don’t have any coverage for call to customer care. so please immediate start this no. or do porting, whatever you want like vodafone, airtel, etc.
    but please solve that query immediately.
    for contact me 9833661423
    porting code LM282185

    Thanks in advance

    • TelecomDiary on 14th Jan' 15Reply

      Hello Umesh,

      Loop mobile is no more active later 29th Nov’14 and cannot port now.

  2. umesh ramakant rane on 8th Jan' 15Reply

    Hi Loop team,

    This is umesh rane
    this is my loop cell no. 9821189940 this no. is blocked since 29th nov. 2014, even i don’t have any coverage for call to customer care. so please immediate start this no. or do porting, whatever you want like vodafone, airtel, etc.
    but please solve that query immediately.
    for contact me 9833661423

    Thanks in advance

    • TelecomDiary on 14th Jan' 15Reply

      Hello Umesh,

      Loop mobile is no more active later 29th Nov’14 and cannot port now.

  3. Shekhar on 7th Jan' 15Reply

    I had 2 number of loop. I got 1 ported but have difficulty in activating d other one. New service provider is unable to activate it as loop bill is pending. Now I cannot find any loop gallery that is working nor can I pay d bill online… Pls suggest..

    • TelecomDiary on 14th Jan' 15Reply

      Hello Shekhar,

      Below is the Loop mobile HQ address:

      Loop Mobile India Limited,
      127, Manmala Tank Road,
      Taikalwadi, Mahin (West), Mumbai

      We are not sure, whether this office is open post 29th Nov’14.

  4. vijay on 30th Dec' 14Reply

    Sir i want to port my loop mobile number bt unable to port to any other service provider. Plzz help me out…

    • TelecomDiary on 30th Dec' 14Reply

      Hello Vijay,

      Porting from Loop mobile is not possible anymore, after 29th Nov’14.

  5. Nayana Krishna Kumar on 20th Dec' 14Reply

    My Loop Mobile Number 9821688508 is yet to be ported to the new service provider even after lapse of three weeks. I applied for MNP on 19.11.2014 and the new SP had sent the request on 29.11.2014. Loop Mobile is not responding to my calls. Can any one guide me on whom to approach for resolving this issue.

    • TelecomDiary on 21st Dec' 14Reply

      Hello Nayana Krishna Kumar,

      You have to contact your NEW service provider to get the current status of your porting request.

  6. ahmed on 19th Dec' 14Reply

    My loop number is dead it was 10years old number, please help me out, I want the number any how. Please, I ported to vodafone but it was rejected

    • TelecomDiary on 21st Dec' 14Reply

      Hello Ahmed,

      Porting from Loop is not possible now, anymore.

  7. Dr. Sagar Patil. on 11th Dec' 14Reply

    Hi Loop team,

    This is Dr. Sagar Patil.
    this is my loop cell no. 8082538535 this no. is blocked since 29th nov. 2014, even i don’t have any coverage for call to customer care. so please immediate start this no. or do porting, whatever you want like vodafone, airtel, etc.
    but please solve that query immediately.
    for contact me 9595179056 ASAP

    Thanks in advance
    Dr. Sagar Patil. Cell – 9595179056

  8. Akash on 11th Dec' 14Reply

    OK, understood that loop mobile can’t help us and the idiots were giving the wrong porting code to every1 maybe in spite. The million dollar question is that, is there any way or process to get that number. What happens to the numbers that don’t get ported? Is it up for sale again?

    • TelecomDiary on 11th Dec' 14Reply

      Hello Akash,

      As of today, we don’t have enough information to answer you.
      Maybe Mr. Agneshwar Sen from TRAI can assist you; reach him at 011-23234367.

  9. radhe on 11th Dec' 14Reply

    abhi mera no. port nahi ho paya h to mai kya karu .aap meri ma help kare.my ulternate no.is 9702831198

  10. siddhesh on 9th Dec' 14Reply

    Sir mera number abhitak port nahi huwa idea me idea mi bolte he abhitak prosses me hi loop me bolte he ho jayaga canform lakin mera numbar port ho jayaga na 9664202424 my altarnet number is 9987796458 so plz help my number is veri important

    • TelecomDiary on 10th Dec' 14Reply

      Hello Siddhesh,

      Ask Idea customer care, whether Loop has donated / transferred your Mobile Number to Idea network or not?
      If done by 29th Nov’14, your mobile number will be ported to Idea, otherwise not possible.

  11. ARVIN on 9th Dec' 14Reply

    I applied for porting on 29 nov but it is not ported yet. I went to tata docomo gallery and they say that your UPC is wrong. Loop has itself given the UPC. I even got a message on 29th nov hat my mnp is registered successfully and now they are saying its failed. I also tried to contact Radha Nair but in vain. Please let me know other option to retain my number. Its very important for me.

    • TelecomDiary on 10th Dec' 14Reply

      Hello Arvin,

      29th Nov’14 was the last day, you might have any possibility to retain your Loop mobile number by porting to other network.

  12. Pramod on 8th Dec' 14Reply

    I am from Mumbai Circle.

    Can’t TRAI give instruction to clear the Porting of Loop mobile customer whoever applied for porting?

    • TelecomDiary on 9th Dec' 14Reply

      Hello Pramod,

      Try reaching Mr. Agneshwar Sen – TRAI at 011-23234367; he may advise you further.

  13. viju on 4th Dec' 14Reply

    hi,

    I had given the documents for porting to tata docomo on 26th Nov.Still it has not been ported.
    i went to tata docomo gallary they said to me loop provide you wrong UPC code.

    plz help me admin what should i do now.. its my old number

    • TelecomDiary on 6th Dec' 14Reply

      Hello Viju,

      Now Loop Mobile is no more; if the UPC code is wrong then no way.
      Check if Ms. Charmaine Fernandes – Loop can still help you at 022 – 28440800, Extn: 3149.
      If you are postpaid customer, Ms. Radha Nair is the lady to talk.

  14. sandeep upadhyay on 4th Dec' 14Reply

    sir my name is sandeep upadhyay ,maine full + 100 rs extra payment (27/11/20140 ) ko kar diya tha fir bhi port nahi huaa . please halp me sir . 9594388126

    please reply me
    .my new contacts is 9967040744

    • TelecomDiary on 6th Dec' 14Reply

      Hello Sandeep,

      Now Loop Mobile is no more to help you.
      Check if Ms. Radha Nair – Loop can still help you at 022 – 28440800, Extn: 3149.

  15. vivek Kadam on 4th Dec' 14Reply

    Hi i am vivek from mumbai. i ve applied for porting to airtel on 29th Nov 14 through retailer but they are saying that we cannot asure u that ur number ll be proted or not.
    i want to kwnow what ll happen now. ll my number be ported or not.

    • TelecomDiary on 6th Dec' 14Reply

      Hello Vivek,

      As you aware, Loop mobile is no more to support you since 29th Nov’14.
      However, Check if Ms. Charmaine Fernandes or Ms. Radha Nair – Loop can still help you at 022 – 28440800, Extn: 3149.

  16. Pramod on 4th Dec' 14Reply

    I had request for MNP to Airtel on 1st november for 2 nos. After 15 days porting of 1 no. successfully done. But 1 No. atill not started. I am following with Airtel Customer Care but they saying it is still in process. Now after more than a month period also my number not started. To whom can make complaint or speak regarding solution?

  17. sohail khan on 3rd Dec' 14Reply

    Hi I have requested for portability with Aircel on 17 Nov I have got message on 19 your request is initiated by Aircel but it is not done yet.or is there any option that I can retain my number?

    • TelecomDiary on 6th Dec' 14Reply

      Hello Sohail,

      If your number is already donated to Airtel by Loop before 29th Nov’14; there are little chances.
      Have you talked to Airtel customer care, whether they own your mobile number now?

  18. vivek khaire on 3rd Dec' 14Reply

    Hi ,

    i was out of town during this month so i not able to port my loop mobile number and from 29 Nov 2014 my sim card not showing network,is there any chances to Port IN my number to any other service provider if possible then how ? please suggest me

    thanks ,

    Maxx

    • TelecomDiary on 6th Dec' 14Reply

      Hello Vivek,

      Refer to MNP Process.
      Check with Check if Ms. Charmaine Fernandes or Ms. Radha Nair – Loop at 022 – 28440800, Extn: 3149; if they still accept porting request.

      Share with us, once you talk to them.

      • maxx on 8th Dec' 14Reply

        Hi ,

        Thanks for reply , I had tried 3-4 time this number no one answering . I have seen in other post and comments loop gallery still open in some places is it ?

        Vivek

        • TelecomDiary on 9th Dec' 14Reply

          Hello Maxx,

          As we told earlier, post 29th Loop is more offering any services even general inquiries; we suggested to see if you are able to connect with above.
          We have no update on whether their offices are open.

  19. Gautam on 3rd Dec' 14Reply

    Hello Sir, I had given one week before the loop prepaid number to Vodafone for porting and now they are saying that it is rejected, no reasons known. Whom to contact for further assistance?

    • TelecomDiary on 6th Dec' 14Reply

      Hello Gautam,

      Now Loop Mobile is no more to provide you any support.
      Check if Ms. Charmaine Fernandes or Ms. Radha Nair at Loop can still help you at 022 – 28440800, Extn: 3149.

  20. Yogesh on 3rd Dec' 14Reply

    Hi, I wanted to check if there is any solution of still getting your number back from loop? i was out of country for 90 days and when came back this was a news to me. I didn’t apply for UPN nor i can find a way to get it.

    • TelecomDiary on 6th Dec' 14Reply

      Hello Yogesh,

      As you aware, Loop Mobile is no more to provide any kind of support.
      See if Ms. Charmaine Fernandes or Ms. Radha Nair at Loop can still help you at 022 – 28440800, Extn: 3149.

  21. Kasim Khan on 3rd Dec' 14Reply

    I had given porting request to reliance mobile on 13.11.2014 and they had not informed me for 12 days that my porting was rejected due to wrong UPC code then after complaining i got a call from reliance appellate authority officer and i told him that i got that UPC code from Loop mobile appellate officer via e-mail as there was no loop network and its correct and i also ask them that if they want i can forward that e-mail to them and he told me its ok and to give fresh porting request. So on 25.11.2014 i gave another request and till now my number is not activated and they keep on giving silly replies. I don’t know why TRAI is not taking action against these lazy people. Its time to cancel reliance mobile license and then only other operator will learn..

  22. Kaushal on 2nd Dec' 14Reply

    I failed to port my number before 29/11/2014. Is there any way i can get my number back.

    • TelecomDiary on 6th Dec' 14Reply

      Hello Kaushal,

      Check if Ms. Charmaine Fernandes or Ms. Radha Nair at Loop can still help you at 022 – 28440800, Extn: 3149.

  23. manh on 2nd Dec' 14Reply

    still now i can port my loop number to tata docomo? and today i said in tata docomo gallery i want to port my loop number they said ‘ab nhi hoga’. can you tell me what i do now?

    • TelecomDiary on 6th Dec' 14Reply

      Hello Manh,

      29th Nov’14 was last day declared to get any services from Loop mobile.
      Its too late now.
      As a last chance to check the luck; talk to Ms. Charmaine Fernandes or Ms. Radha Nair at Loop can still help you at 022 – 28440800, Extn: 3149.

  24. Trupti on 2nd Dec' 14Reply

    is there any way to retrieve my Loop mobile number? My UPC has expired and no service provider is able to port the number. I want to retain the same.

    • TelecomDiary on 6th Dec' 14Reply

      Hello Viju,

      Now Loop Mobile is no more and you cannot get a new UPC code.
      Check if Ms. Charmaine Fernandes or Ms. Radha Nair – Loop can still help you at 022 – 28440800, Extn: 3149.

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