MTNL MNP.  The process of porting MTNL mobile number to another Mobile operator is so simple & easy.
Just follow the below 4-steps simple process to port successfully:

  1. Know your Mobile Number Porting eligibility

    • Call the customer-care of the new Mobile operator you wish to port and understand their pre-requisites, documents required and terms & conditions. You can read these in their CAF (Customer Application Form) or ask their executive.
    • If you wish to port-out, fill the CAF & Porting Form. To fill these forms, you will need Unique Porting Code.
  2. Get UPC (Unique Porting Code)

    • Send SMS in below format to obtain UPC from MTNL :
      • PORT xxxxxxxxxx to 1900. Replace X’s with your 10-digit MTNL number.
    • If you are from Jammu & Kashmir and a pre-paid subscriber, call 1900 to get the UPC.
    • MTNL  will provide an auto generated 8 digits UPC; first two characters are alphabets & rest of six is numerical characters.
  3. Mobile Number Porting request

    • Submit the duly filled CAF & Porting Form to your new mobile operator. Below details are mandatory:
      • UPC (Unique Porting Code)
      • Documents required by your new Mobile Operator
      • Last bill paid receipt from MTNL , if you are a post-paid subscriber
    • Get new SIM card from your new Mobile operator.
    • Your new Mobile operator may charge Rs. 19/- as porting charges.
    • Note: You can cancel MNP request only within 24 hours from submitting the CAF & Porting Form. Read MTNL MNP FAQ’s.
  4. Activation of your ported Mobile number

    • If your porting request from MTNL is accepted, your new Mobile operator will confirm the same in 3-4 working days.
    • Your new Mobile operator will inform you the date & time of when the porting will happen, by SMS.
    • On 7th Working day, you will be ported to your new Mobile operator. If you are from Jammu & Kashmir, Assam & North East, it will be on 15th working day.
    • There will be about 2-4 hours service disruption during the porting process, mostly during night only.
    • Replace your current MTNL SIM card with new SIM card provided by your new Mobile operator.

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