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Mobile Number Portability from Reliance Mobile

20th January 2015  •   156  comments
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Reliance MNP.  The process of porting Reliance mobile number to another Mobile operator is so simple & easy.
Just follow the below 4-steps simple process to port successfully:

  1. Know your Mobile Number Porting eligibility

    • Call the customer-care of the new Mobile operator you wish to port and understand their pre-requisites, documents required and terms & conditions. You can read these in their CAF (Customer Application Form) or ask their executive.
    • If you wish to port-out, fill the CAF & Porting Form. To fill these forms, you will need Unique Porting Code.
  2. Get UPC (Unique Porting Code)

    • Send SMS in below format to obtain UPC from Reliance:
      • PORT xxxxxxxxxx to 1900. Replace X’s with your 10-digit Reliance number.
    • If you are from Jammu & Kashmir and a pre-paid subscriber, call 1900 to get the UPC.
    • Reliance will provide an auto generated 8 digits UPC; first two characters are alphabets & rest of six is numerical characters.
  3. Mobile Number Porting request

    • Submit the duly filled CAF & Porting Form to your new mobile operator. Below details are mandatory:
      • UPC (Unique Porting Code)
      • Documents required by your new Mobile Operator
      • Last bill paid receipt from Reliance, if you are a post-paid subscriber
    • Get new SIM card from your new Mobile operator.
    • Your new Mobile operator may charge Rs. 19/- as porting charges.
    • Note: You can cancel MNP request only within 24 hours from submitting the CAF & Porting Form. Read Reliance MNP FAQ’s.
  4. Activation of your ported Mobile number

    • If your porting request from Reliance is accepted, your new Mobile operator will confirm the same in 3-4 working days.
    • Your new Mobile operator will inform you the date & time of when the porting will happen, by SMS.
    • On 7th Working day, you will be ported to your new Mobile operator. If you are from Jammu & Kashmir, Assam & North East, it will be on 15th working day.
    • There will be about 2-4 hours service disruption during the porting process, mostly during night only.
    • Replace your current Reliance SIM card with new SIM card provided by your new Mobile operator.

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156 COMMENTS / RESPONSES  RSS

  1. zahanat ali hashmi on 30th Jan' 15Reply

    I m trying to get UPC from reliance from last one month, but i m only gettin the messege “YOUR REQUEST COULD NOT BE PROCESSED”, even i have completed more than 120 days with reliance, no help or resolution has been peovided by reliance team, my circle is rajasthan. What should i do ?

    • TelecomDiary on 31st Jan' 15Reply

      Hello Zahanat,

      Try reaching Mr Sachin Stalin – Reliance, Rajasthan at 0141-3031551 for further assistance.

  2. Scubby on 13th Jan' 15Reply

    Actually I was using airtel prepaid since 4-5 years, but suddenly their network was became very down. They told me that they could not register complaint as they have big problem in Chennai Network Area (They Replied). And Suddenly started catching money from main balance on VAS even on DND. I ported to IDEA CELLULAR, Port In process to IDEA is successful but i have registered DND even after 16days i am receiving calls and SMS… Network is also not good. Voice is not clear. Network presence is worst. I tried RELIANCE and TATA DOCOMO from my friends mobile, TATA’s Network is just awesome – clear quality voice and excellent customer care. Reliance Network is good but for 3G in my circle Reliance is present via ICRA with aircel. So i decided to port back to Reliance GSM.
    My Enquiry is:
    can i port before 90days?

    • TelecomDiary on 14th Jan' 15Reply

      Hello Scubby,

      It is not possible for Mobile Number Porting before 90 days completion with current operator.

  3. AS Anand on 13th Jan' 15Reply

    I sent request for reliance mnp prepaid to vodafone postpaid. Its been 7 days already but still i didn’t get any calls or info from either mob network. What shall i do?

    • TelecomDiary on 14th Jan' 15Reply

      Hello AS Anand,

      You should followup with Vodafone to get the current status of your MNP request.
      Meanwhile, refer to MNP FAQ’s and MNP Checklist.

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