aircel internet complaints

DND activation for Aircel mobile

November 21, 2014  •  168 comments

Aircel DND. DND help you to stop unwanted commercial phone calls and SMS on your Aircel Mobile. Activate DND (Do Not Disturb) on your Aircel now.
DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on Aircel Mobile?

    By default all the mobile numbers in India are unsubscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on Aircel?

    DND activate / subscribing to NCPR is just one step away and free of charge. Choose any option from below to activate DND on your Aircel mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for Aircel Mobile

    Fully Blocked
    All commercial communications will be blocked.

    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences).
    Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards,
    2. Real Estate,
    3. Education,
    4. Health,
    5. Consumer goods and automobiles,
    6. Communication/Broadcasting/Entertainment/IT,
    7. Tourism and Leisure.

    To subscribe for partial block, follow the below:

    Single Preference

    • SMS: START X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X, X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X, X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  5. Deactivated DND from Aircel Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
RECOMMENDED READING
Read DND information

COMMENTS / RESPONSES

  1. November 17, 2014 at 11:58 am
    #

    Aircel customer care are totally engaged and his operator most probably busy i think it is waste network for AIRCEL!!!!!!!!!!!

    Reply
  2. November 16, 2014 at 6:17 am
    #

    hllo sir myself amlan my no. 7537074191 n i got no service msg n call as well as not get any personal message.so please look into the matter and try to solve it as fast as possible

    Reply
  3. November 4, 2014 at 7:59 am
    #

    Hai. I want aircel message and call. But I didn’t have received any message from aircel. Pls help me.

    Reply
  4. October 30, 2014 at 10:04 am
    #

    i got a company call from aircel i just listen it ,after i disconnect the call…i got a company message that is your subscribe to cricket for that one monthly rent 30 rs i loss it from my main balance…how i can credit back my baience

    Reply
    • November 9, 2014 at 2:21 pm
      #

      Hello Sasi,

      Talk to your customer care and log a compliant.

      Reply
  5. October 26, 2014 at 7:50 am
    #

    i want to receive msg from my bank transaction, DM-SitsSms, online shopping website (like flipkart, amazon etc), facebook

    Reply
    • October 27, 2014 at 4:53 am
      #

      Hello Rick,

      First, DND doesn’t block bank transaction alerts / notifications.
      Second, if you want to receive messages / calls from online portals, send SMS START 0 to 1909.

      Reply
  6. October 8, 2014 at 4:16 pm
    #

    How does one stop irritating emails from AIRCEL itself?

    Reply
    • October 10, 2014 at 5:05 am
      #

      Hello Victor,

      You can mark those as spam.

      Reply
  7. October 8, 2014 at 10:18 am
    #

    My No:9807086443 please active the DND. Your Aircel Service very poor.

    Reply
    • October 10, 2014 at 5:07 am
      #

      Hello Saroj,

      To activate DND, send SMS START 0 to 1909 from your mobile number.

      Reply
  8. March 28, 2014 at 3:30 pm
    #

    Aircel customer care service is very worst they not responding us when i need some clarification. How can i start dnd activation to stop waste SMS.

    Reply
    • April 14, 2014 at 4:57 pm
      #

      Hello Asif,

      Send SMS START 0 to 1909 from your mobile number.

      Reply
  9. March 20, 2014 at 6:47 am
    #

    Hi,
    I had activated DND for Aircel Mumbai Number +91-976 886 44 64 in 2010. I continuously got 7 calls from Aircel while I was driving on a WE Highway, I thought it may be urger from my mom or family member, so I took the call & met a small accident & shouted on Aircel for the same promotional calls, as my DND was still in process at that period.
    From December 2013, I am again receiving many promotional calls from Aircel & this week I received many promotional SMS’s until today.
    I sent Start 0 to 1909 on 16th March’2014 again just to check, but it showed that my NDND is very well Active on the same number.
    I am not interested in any promotional calls or SMS. So, please assist me in resolving the issue.

    Thanks in anticipation,

    Kapil Semwal Photography®

    Reply
    • March 22, 2014 at 7:02 am
      #

      Hello Kapil,

      You number is registered with DND since 31/03/2010.
      You can either contact Mr. Shailesh A Mahadik from Aircel @ 9768199010 or register a compliant to resolve this issue.

      Reply
      • March 22, 2014 at 8:47 am
        #

        Thank you so much for your support. I had made calls & online complaint on Aircel website, no one to look after or even to bother to reply back. I appreciate your effort & I will try contacting Mr. A Shailesh Mahadik (if he busy) then I will follow the link mentioned by you.

        Kapil Semwal Photography®

        Reply
      • March 24, 2014 at 10:29 am
        #

        I tried calling up Mr. Shailesh A Mahadik few a times but he didn’t pick up the call, later his phone came busy & again he didn’t pick up my call. I do not find Aircel employees taking customers & their problems seriously. I have more than 35 Promotional messages in past 3 days from Aircel & more than 10 Promotional calls. Is there some other ways where we can teach such company some lessons so that they value their customers whom they earn so much money from. It is not for free, we all pay only for services & they can’t provide it adequately.
        In 2004 when I went to Dubai, there was no roaming charge for Dubai numbers even when I traveled to Sharjah. But, India, until today, we just talking about Roam Free India, shame on Indian companies & system to bluff on & play around with customers. India will remain developing country for next 50 years more…

        Reply
  10. March 14, 2014 at 6:59 am
    #

    Guidance is good and my concerns are resolved.Thanks

    Reply
  11. February 27, 2014 at 6:42 am
    #

    I want to ask that i will be charged fo dnd on aircel

    Reply
    • February 28, 2014 at 6:20 am
      #

      Hello Devinder,

      DND is free of charge service.

      Reply
  12. February 19, 2014 at 2:03 pm
    #

    hi my no is 8896340580 (Aircel) …plz activate DND service on ma no.
    thank you

    Reply
    • February 28, 2014 at 6:02 am
      #

      Hello Ajay,

      Send SMS STOP to 1909 from your mobile number.
      That’s all.

      Reply
  13. January 4, 2014 at 10:31 am
    #

    Thank you :)

    Reply
  14. December 28, 2013 at 10:25 am
    #

    I’m Riyas. My mobile no. is 7402065816. i have activate DND. but i want to receive sms from Way2sms site. so please help me out. what should i do

    Reply
    • December 28, 2013 at 5:20 pm
      #

      Hello Riyas,

      You can choose Option 6 by sending SMS START 6 to 1909 from your mobile to receive SMS from way2sms.
      However, you will also receive other SMS / calls from other than way2sms websites as well.

      Reply
  15. December 27, 2013 at 5:01 am
    #

    Aircel telecom service is now bringing a test on my patience scale to tolerate the disturbance caused during working hours or even during any break to relax where I receive almost 10-15 calls daily and almost 35 messages advertising on different plans which has same messages being repeated within minutes everyday!!! It’s somehow urging me to end any further use of this service and give a similar comments to my friend circle who may even prefer to use it!
    I am using a prepaid number so kindly give me an option to bring an end to these numerous calls and messages as I have an option to activate any plans or service on my own will, through any online advertisement or a query during a recharge.
    Even on a DND sms to 1909 they sent 15 same msg on conformation that moment itself and an activation date after 10 days! It’s total heights!!! Probably they may carry this scenario for the next 10 days as well. So kindly bring me a solution to this.

    Reply
  16. November 18, 2013 at 10:12 am
    #

    i have one problem that in my phone the one sceem is activated this sceem is like that in first five days 9 rupees were cut so plz. give me the code to deactvate the sceem plz. help me

    Reply
    • December 1, 2013 at 11:27 am
      #

      Hello Rainy,

      Talk to your customer care.

      Reply

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