bsnl dnd

DND activation for BSNL mobile

July 23, 2014  •  150 comments

BSNL DND. DND help you to stop unwanted commercial phone calls and SMS on your BSNL Mobile. Activate DND (Do Not Disturb) on your BSNL now.
DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on BSNL Mobile?

    By default all the mobile numbers in India are unsubscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on BSNL mobile?

    DND activate / subscribing to NCPR is just one step away and free of charge. Choose any option from below to activate DND on your BSNL mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for BSNL Mobile

    Fully Blocked
    All commercial communications will be blocked.

    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences).
    Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards,
    2. Real Estate,
    3. Education,
    4. Health,
    5. Consumer goods and automobiles,
    6. Communication/Broadcasting/Entertainment/IT,
    7. Tourism and Leisure.

    To subscribe for partial block, follow the below:

    Single Preference

    • SMS: START X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X, X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X, X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  5. Deactivated DND from BSNL Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP 0 to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
RECOMMENDED READING
Read DND information

COMMENTS / RESPONSES

  1. February 13, 2013 at 6:06 am
    #

    I am trying to register DND on our BSNL landline by calling 1909 but i am not getting connected at all, it starts with prerecorded message and says to connect to the executive but after few ringing it gets disconnected.

    Reply
    • March 26, 2013 at 2:28 am
      #

      same wit me. I’m using BSNL landline (in Bihar). is there any solution?

      Reply
  2. February 22, 2013 at 2:59 pm
    #

    I want to start DND service on my landline in Punjab circle. I am unable to connect to 1909 and thus unable to activate the service. Pl help

    Reply
  3. March 6, 2013 at 7:19 am
    #

    Hi, I wish to know what is the procedure if u want to block a personal number, say, a person whos harassing you constantly via SMS or telephonic calls??? is there any way to add that number to the blocked list just by sending SMS or a request in the toll free, without going through the police station and registering a complaint ?? Kindly reply… very urgent help needed

    Reply
    • March 6, 2013 at 3:30 pm
      #

      Hello Karthik,

      With all the new smart-phone’s you will be able to block specific mobile numbers.
      Try searching your AppStore / Google Play / BB World for call blocking apps.

      Reply
      • March 8, 2013 at 11:00 am
        #

        I have an iphone… the apps that block numbers or mark them as spam(eg. True Caller) do NOT block them completely…. As in when the person calls me he shud either get the “number does not exist” or sum other tone. But instead the phone rings with a notification on the top saying that this number is blocked, but do you wanna answer it anywayz?? … dats not wat i want… i dont want the phone to alert me at all or even let the caller listen to the ring tone…. Plz tell me a way to do this or if not, then a suitable FREE app for the iphone (non-jailbroken device)..

        Thank you.

        Reply
        • March 15, 2013 at 5:37 am
          #

          Hello Karthik,

          There are many apps for this purpose.
          You can try “Backlist for iPhone” app.

          Reply
  4. March 7, 2013 at 4:54 am
    #

    Hi, on 3rd of this month, i had send START 0 to 1909 to activate DND on my mobile, but till now i am still getting lots of unwanted sms’s. my mobile no. is 9401423808. anything else i need to do

    Reply
    • March 8, 2013 at 8:59 am
      #

      Hello Doma,

      You mobile number 9401423808 is not registered with NCPR (old DND). Call 1909 ans activate DND.

      Reply
  5. March 10, 2013 at 6:47 am
    #

    mobile no :- 9436717524
    i sent the sms ” START 0 ” on 1909 but didn’t get the confirmation …what to do ????

    Reply
    • March 15, 2013 at 5:15 am
      #

      Hello Shakil,

      Alternatively, you can dial 1909 and activate DND.

      Reply
  6. March 18, 2013 at 10:45 am
    #

    Why NCPR (DND) is not available for land line numbers? I want to register my land line no. 02512871304 for DND.

    Reply
    • March 18, 2013 at 3:48 pm
      #

      Hello Avinash,

      Call 1909 from your land-line for DND (NCPR) services.

      Reply
  7. March 25, 2013 at 2:56 pm
    #

    I’m using 9440407249 since 6 years. For the last one and half a year one with BT – TRIOTK and 540000010 are causing a lot of loss to me. When ever I recharged my account with 50/- and +, these fellows are thefting my balance as I am a subscriber to their services which infact I am not. This BT B*****D sending me some vulgar jokes which means nothing. And another surprising thing I found is that “You are charged Rs.5 for calling 9440407249″ message appears all of a sudden on my mobile. After pressing any key it disappears. I complained in Exchange. But no use. Is there any better idea… sir?

    Reply
    • March 29, 2013 at 1:08 pm
      #

      Hello Vikram,

      You can get due assistance from Mr. N Murali – BSNL at 040-27720707.

      Reply
  8. March 26, 2013 at 3:53 pm
    #

    That’s totally a lie.
    I have complaint like a million times now, neither i got the message nor it got activated.
    Tired of these commercial messages.
    My whole inbox consists of these SMSs.

    Reply
  9. July 6, 2013 at 6:30 am
    #

    I am using 9433762073 since 7 years and 9433125933 since 9 years . For the last 1 year , Fusion lounge are causing a lot of loss to me. Whenever I recharged my account with Rs. 50 and more , these fellows are thefting my balance as I am a subscriber to their services which in fact I am not. These fellows doesn’t sends anything and I have been charged Rs. 8 every day . I complained in Exchange. But no use. Is there any better idea… sir?

    Reply
    • July 13, 2013 at 9:04 am
      #

      Hello Lucky,

      Talk to Mr. Bijay Karmakar – BSNL at 033-22251200 for further help.

      Reply
  10. July 9, 2013 at 12:30 pm
    #

    I wanted to deactivate my dnd which already activated in my bsnl. I am in international roaming. I am getting som smss but not all. How can i call 1909 or send sms while international roaming?

    Reply
    • July 13, 2013 at 9:32 am
      #

      Hello Shaneef,

      Either write a mail to your customer care or call them to get immediate help on this.

      Reply
  11. July 27, 2013 at 7:49 am
    #

    Hello Sir i want 2 deactivate DND service in mob No.9437406900.
    kindly deactivate it please……(THANK U )

    Reply
    • August 23, 2013 at 9:57 am
      #

      Hello Suresh,

      Send SMS STOP to 1909 from your mobile number to deactivate DND or call 1909.

      Reply
  12. August 6, 2013 at 12:26 pm
    #

    how to do on bsnl landline nos.

    Reply
    • August 6, 2013 at 12:30 pm
      #

      i m in maharashtra circle..

      Reply
    • August 23, 2013 at 10:15 am
      #

      Hello Kaustubh,

      Call 1909 from your land-line.

      Reply
  13. September 12, 2013 at 11:32 am
    #

    I had raised a complaint and as a result the phone connection of the caller disconnected. Now the caller called me and assured me to delete my number from all their records but also asking me for reversal of my complaint. Is it possible for me to take back my complaint? If yes what is the procedure?

    Reply
    • September 23, 2013 at 3:23 pm
      #

      Hello Nitin,

      Get the due help from your customer care.

      Reply
  14. September 13, 2013 at 5:59 am
    #

    I activated DND a year back on my landline in maharashtra circle.. but during these past 2 months i have started receiving telemarketing calls and I tell them that why cant they see DND in front of my number.. Now I am trying to call 1909 since I dont know when, but it is always engaged.. please help me activate DND.. telemarketers call anytime and just disturb for nothing!!!

    Reply
    • September 23, 2013 at 3:27 pm
      #

      Hello Ranvir,

      For landlines, calling 1909 is the only process to activate DND.
      You can get the customer care assistance as well.

      Reply
  15. September 15, 2013 at 8:44 am
    #

    please activate DND for my land line No. 02024212613.

    Reply
    • September 18, 2013 at 5:40 pm
      #

      Hello Dinesh,

      Call 1909 from your land line and follow instructions to activate DND.

      Reply
  16. September 15, 2013 at 9:11 am
    #

    Who is Dr. Health? He deducts Rs 10 for every 10 days without our consent. I do not know how BSNL accepts such service providers. Do anybody has similar experience

    Reply
  17. September 20, 2013 at 4:30 am
    #

    When I am activating DND service by pressing start0 and sending to 1909,I am getting a reply that this service is already active. But Still I am receiving unwanted SMS from companies. What is to be done. My mobile no. is 9418337718

    Reply
    • September 23, 2013 at 3:31 pm
      #

      Hello Madan,

      You number is DND activated.
      Send SMS START 0 to 1909 or call 1909 to activate.

      Reply
  18. October 11, 2013 at 5:49 am
    #

    please activate DND for myMobile No. 9407751589.

    Reply
    • October 18, 2013 at 4:45 am
      #

      Hello Devendra,

      Send SMS STOP to 1909 from your mobile number to deactivate DND or call 1909.

      Reply
  19. October 23, 2013 at 7:53 am
    #

    Please deactivate DND for my Mb No 9436112468

    Reply
    • October 28, 2013 at 3:09 am
      #

      Hello Artsang,

      Send SMS STOP to 1909 from your mobile number or call 1909 to deactivate DND.

      Reply
  20. October 26, 2013 at 6:04 am
    #

    please activate DND for myMobile No. 9444625558.

    Reply
    • October 31, 2013 at 4:05 am
      #

      Hello Mani,

      You have to send SMS START 0 to 1909 for DND activation or call 1909.

      Reply
  21. October 30, 2013 at 1:44 am
    #

    My mobile number is 9440419744
    I want to receive all messages
    please deactivate DND to receive all messages

    Reply
    • November 2, 2013 at 4:56 am
      #

      Hello yadch,

      To deactivate DND, you have to send SMS STOP to 1909 from your mobile number call 1909.

      Reply
  22. November 20, 2013 at 6:21 am
    #

    I have done the above procedure but messages still come on my mobile…
    Please activate DND service on my number manually :8765457414

    Reply
    • December 1, 2013 at 11:27 am
      #

      Hello Akshay,

      Any DND request will take 7 days for processing.

      Reply
  23. November 26, 2013 at 7:31 am
    #

    i wnt to knw after activating dnd in my mobile whether i wl b able to receive any job cals or not

    Reply
    • December 1, 2013 at 11:31 am
      #

      Hello Ronalisa,

      You have to choose option 6 to receive communication (mail & SMS) from online, like job portals.

      Reply
  24. January 19, 2014 at 4:25 am
    #

    Will the individual DND requests like START 4,5 or STOP 4,5, etc also have to be performed 3 months apart? Can you process only one DND request as mentioned above once in 3 months?

    Reply
    • February 28, 2014 at 5:08 am
      #

      Hello Sudhir,

      You can give new DND request for every 7 days.

      Reply
  25. July 8, 2014 at 6:36 pm
    #

    how to unsubscribe bv-onmobl service such as celeb diaries subscribermy mobile no. is 9531920981

    Reply
    • July 9, 2014 at 4:04 am
      #

      Hello Mayank,

      DND activation will stop all unwanted commercial communication to your mobile number. Send SMS START 0 to 1909 from your BSNL mobile number.
      However, you cannot block a specific Sender or Organization from sending your marketing SMS.

      Reply

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