Idea-Cellular-Logo

DND activation for Idea mobile

July 9, 2014  •  184 comments

Idea Cellular DND. DND help you to stop unwanted commercial phone calls and SMS on your Idea Mobile. Activate DND (Do Not Disturb) on your Idea Cellular mobile now.
DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on Idea Cellular Mobile?

    By default all the mobile numbers in India are unsubscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on Idea Cellular mobile?

    DND activate / subscribing to NCPR is just one step away and free of charge. Choose any option from below to activate DND on your Idea mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for Idea Cellular Mobile

    Fully Blocked
    All commercial communications will be blocked.

    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences).
    Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards,
    2. Real Estate,
    3. Education,
    4. Health,
    5. Consumer goods and automobiles,
    6. Communication/Broadcasting/Entertainment/IT,
    7. Tourism and Leisure.

    To subscribe for partial block, follow the below:

    Single Preference

    • SMS: START X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X, X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X, X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  5. Deactivated DND from Idea Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
RECOMMENDED READING
Read DND information

COMMENTS / RESPONSES

  1. May 29, 2012 at 5:44 pm
    #

    Hi I am trying register to DND. I trying online idea site using url [http://www.ideacellular.com/wps/portal/!ut/p/c4/04_SB8K8xLLM9MSSzPy8xBz9CP0os3gjA9MQ0zALczNPvxAzA0-zUAtPAwNLIwMDI_2CbEdFAOlecAg!/?WCM_PORTLET=PC_7_205T5V876ISE10I61KT0T61004000000_WCM&WCM_GLOBAL_CONTEXT=/wps/wcm/connect/circle_static_lib/static_site/customer_care_sa/prepaid_dnd] Also I tried with sending SMS START 0 to 1909. But I am getting reply as “Your request is not prpcessed as 7 days not comepleted” My SR NO.124380574115. This I have request on 24th May.

    Reply
  2. June 2, 2012 at 7:33 am
    #

    I already registerd in dnd, i dont want any promotional calls or marketing calls. But after within 3 months i receiving tele callers call of idea coustomer care. How it happens. can i take any legal action against this. Now a days many many marketing team’s tele callers such as educational institutions, idea outlets are calling. i want cmpleatly block such cases. in the roaming time they call me such way and i losing my balance. i want to move legaly towards this. give a correct way to me.

    Reply
  3. June 2, 2012 at 10:17 am
    #

    MY BALANCE IS REDUCE OF RS 47 IN TWO OR THREE DAYS WAT I DO TO COMPLAIN IT………….

    Reply
    • June 23, 2012 at 9:31 am
      #

      Hello Rachit,

      Contact your customer care.

      Reply
  4. June 7, 2012 at 8:16 am
    #

    hi….i’m fed up with alerts coming to my mobile from PX-612345…..can u help me out how to deactivate it permanently…

    Reply
    • June 9, 2012 at 8:45 am
      #

      Hello Amaresh,

      Send SMS START 0 to 1909 from your mobile number or call 1909 to subscribe to NCPR (old DND).
      If you are subscribed to NCPR and still receveing the unwanted SMS or calls, register a DND (now NCPR) Compliant.

      Reply
  5. June 13, 2012 at 6:34 am
    #

    I have an Idea prepaid sim purchased in Karnataka. I live in Dubai and wish to keep it active for use during my visits to India. Am unable to join Eitisalat or Du networks in the UAE to do so. Are there some setting changes that I need to do to be able to stay on roaming outside India?

    Reply
    • June 23, 2012 at 8:47 am
      #

      Hello Swathi,

      You should contact Idea customer care to activate international roaming to use your Idea mobile in Dubai, but Idea may ask you to keep some security deposit, however roaming charges may high, if you compare local Du or Etisalat services.
      Also, you can contact Idea customer care to preserve your number for the certain period, while you are in Dubai. If not, Idea may deactivate the number when you are not in their network for more tan 6 months.

      Reply
  6. June 18, 2012 at 4:24 am
    #

    Dear Sir / Madam,
    I want to stop unwanted promotional calls and messages on my Idea mobile from telemarketers, advertising agency & etc., Please help me.

    Regards,
    Dr. Ashutosh Bajpai
    9889216070

    Reply
    • June 21, 2012 at 6:01 pm
      #

      Hello Dr. Bajpai,

      Send SMS START 0 to 1909 from your Idea mobile number and within 7 days all unwanted SMS / calls will be blocked.

      Reply
  7. June 20, 2012 at 8:15 am
    #

    hi..i got a msg from NDNC as fully blocked with ref.no and have asked to log UCC complaints after 7 days….what does this mean?

    Reply
  8. June 23, 2012 at 4:35 am
    #

    hi

    my cell has dnd activated on it because of which i can not receive messages from sms websites also like ways2sms etc.

    any alternate for it…..

    thanks in advance…..

    Reply
    • June 23, 2012 at 8:35 am
      #

      Hello Raj,

      Send SMS START 6 to 1909 from your Idea mobile to start receiving SMS / calls from online websites in 7 days.

      Reply
  9. July 5, 2012 at 9:10 am
    #

    hw to block unwanted calls from idea i am feedup of this … give customer care no atleast
    even this both no not wrking 12345 & 1909 both no use if i call ( just ask press 1, 2, 3 later if i press later it will get disconnect………… what the service u guys r giving us

    Reply
    • July 5, 2012 at 12:27 pm
      #

      Hello Sunitha,

      From which state you are?

      Reply
  10. July 5, 2012 at 10:12 am
    #

    This is my mobil no 9769913692. I request to you do not distrub

    Reply
  11. July 6, 2012 at 4:41 am
    #

    MY NUMBER IS IN NOW DND. I WANT TO DE- ACTIVE DND NUMBER PLZ TELL ME ….

    Reply
    • July 6, 2012 at 10:11 am
      #

      Hello Ajay,

      Simply send a SMS as STOP to 1909 from your mobile number or call 1909.

      Reply
  12. August 9, 2012 at 6:50 am
    #

    STOP

    Reply
  13. August 10, 2012 at 5:27 am
    #

    ABRAKADABRA!!!! START DND

    Reply
  14. August 23, 2012 at 12:07 pm
    #

    I tried this a couple months ago and the ad calls and messages stopped. But last week I started getting the same old ad messages. So I’ve to repeat the process once again I guess…

    Reply
    • August 24, 2012 at 6:44 am
      #

      Hello Sathya,

      Call 1909 from your mobile number and check the DND status.

      Reply
    • August 25, 2012 at 8:05 am
      #

      Its working thanks!!!!!!!!!!

      Reply
  15. August 30, 2012 at 1:03 pm
    #

    sir, before some days i had change my network with the sxisting numer (reliance GSM to Idea), but still i get all message from reliance.So please tell me the procedure to stop the unnecessary message from RM.

    Regards…..
    Deepak

    Reply
    • August 31, 2012 at 7:34 am
      #

      Hello Deepak,

      You can do in two ways.
      1) Call Reliance and tell them that don’t send any further messages, as you have ported to Idea. However, this will stop automatically after few days, once they refresh their database.
      2) Subscribe to NCPR (old DND) by sending SMS START 0 to 1909 from your mobile number, all unwanted commercial messages / calls will be blocked.

      Reply
  16. October 16, 2012 at 9:29 am
    #

    Hi,
    I am Mahapatro, My mobile number is 9505930096, when ever I am recharging mobile I am losing minimum 8 Rs. towards unnecessary activation charges. Please avoid this.

    Reply
    • October 16, 2012 at 4:13 pm
      #

      Hello Prabhu Maha patro,

      You have to talk to your customer care regard this issue.

      Reply
  17. November 6, 2012 at 10:26 am
    #

    Hi have activated DND – Start 0 on my IDEA & Vodaphone numbers but I still get promotional / mktg sms & calls which I complained abt to both the service providers. Vodaphone did help but IDEA rep refused to help saying they are pvt companies & IDEA can stop only those sms or calls which are from IDEA.

    I am confused what to do next.

    please suggest
    Ram

    Reply
    • November 11, 2012 at 5:57 am
      #

      Hello Ram,

      From which state you are?

      Reply
  18. November 7, 2012 at 10:23 am
    #

    Hi!
    I have registered DND service at NCPR in my mobile No.9085888374 in the month of Sept 2012 but till date Commercial SMS & other add is comming in my mobile which is disturbing me very much. Kindly stop all this un-wanted SMS.

    Reply
  19. December 16, 2012 at 1:36 pm
    #

    I have regestered dnd in august 2012, & still receives lots of messages on cricket , i visited idea gallery no. of times but of no use , please help to get out of this.

    Reply
  20. February 18, 2013 at 9:06 am
    #

    I wan to activate DND for mobile no. 9362368242

    Reply
    • February 18, 2013 at 9:42 am
      #

      Hello Mohan,

      Send SMS START 0 to 1909 from your mobile.

      Reply
  21. February 24, 2013 at 6:35 pm
    #

    mai kam krta hu acank mere me call ata hai or may distorp ho jata hu

    Reply
  22. February 28, 2013 at 8:05 am
    #

    thanks for this DND service ……….

    Reply
  23. March 6, 2013 at 11:57 am
    #

    HI ..
    I AM SUVARNA MY MO NO:-9604331307
    I WANT TO ACTIVATE DND FOR MOBILE NO 8928349066 pls hume is numberse unlimited sms ate rahte he hame ye sms band karne hai.pls help me

    Reply
    • March 6, 2013 at 3:25 pm
      #

      Hello Suvarna,

      Send SMS START 0 to 1909 to activate DND on your mobile.

      Reply
  24. March 28, 2013 at 8:59 am
    #

    Easy to actvate DND Go to http://www.ideacellular.com and click on customer care Button —> click on Prepaid DND ——> enter your mobile number next you will receiving a MSG and submit—–> you have one open box deactivate all then click on submit this is the easy process

    Reply
  25. April 21, 2013 at 8:02 am
    #

    Hi have activated DND – Start 0 on my IDEA & Vodaphone numbers but I still get promotional / mktg sms & calls which I complained abt to both the service providers. Vodaphone did help but IDEA rep refused to help saying they are pvt companies & IDEA can stop only those sms or calls which are from IDEA.my vodaphone no 9819990680 & Idea no 9594788938
    pl stop ………
    I am confused what to do next.

    please suggest
    rajendra

    Reply
    • April 26, 2013 at 7:47 am
      #

      Hello Rajendra,

      DND has been activated on your Idea mobile (9594788938) on 22/04/2013 at 11:09pm only.
      Have you got any promotional calls / SMS’s later that?

      Reply
  26. May 9, 2013 at 9:02 am
    #

    hi ,
    I wanted to know that how are USSD messages affected by DND services ?
    Are even push USSD messages allowed ?
    If some online portal wants to send information through USSD

    Reply
  27. May 10, 2013 at 10:29 am
    #

    I had applied for START 0 for my idea no +918421117564 on 7th May 2013 and have got a reply that it will be actioned by 05/07/2013 11:57:01 AM . Does this mean 5th July 2013???

    Does this mean that I will have to throw my idea s/card out and choose some other? Bcos ur home page says it will be processed and done in 7 days.

    Reply
  28. May 10, 2013 at 10:48 am
    #

    Easy to actvate DND Go to http://www.ideacellular.com and click on customer care Button —> click on Prepaid DND ——> enter your mobile number next you will receiving a MSG and submit—–> you have one open box deactivate all then click on submit this is the easy process…..

    I tried to use this process to activate DND facility on my UNINOR number ported to IDEA 8421117564……….but I just keep getting a message that the number submitted is not Idea……whereas I have already ported and started using this number, with Idea as my service provider …please help

    Reply
    • June 6, 2013 at 8:10 am
      #

      Hello Francisco,

      Sometimes, it takes time to get portability update at both operators systems.
      Try calling 1909 or send SMS START 0 to 1909 activate DND.

      Reply
    • May 18, 2013 at 5:33 am
      #

      Hello Francisco,

      Send SMS START 0 to 1909 from your Idea mobile number.

      Reply
  29. May 16, 2013 at 4:22 am
    #

    how to stop unwanted number calls??

    Reply
    • May 18, 2013 at 5:28 am
      #

      Hello Siddhi,

      There are two ways:-

      1) If you are using a smart phone, use call blocking apps.
      2) Call to police.

      Reply
  30. May 29, 2013 at 10:12 am
    #

    i AM P. YESANNA FROM YSR DISTRICT OF ANDHRA PRADESH, NY NUMBER IS 9666626173, NUMBER OF TIMES I WAS COMPLAINT TO THE IDEA CUSTOMER CARE ABOUT UNWANTED SMS AND NOTIFICATIONS, AFTER RECEIVING THIS MASSAGES RE.0.10 IS CHARGING. PLEASE REMOVE THIS SERVICES

    Reply
    • June 6, 2013 at 7:26 am
      #

      Hello Yesanna,

      Since you have activated DND on 3rd of this month, hope you are not getting any unwanted SMS or calls anymore.

      Reply
  31. July 14, 2013 at 3:20 pm
    #

    i am kunal from New delhi, My no is 8750574737, daily i received push message from MOTD i want unsubscribe.But there is no number for Unsubscribe. Please Remove this service.

    Reply
  32. October 2, 2013 at 6:30 am
    #

    I’m Kushal from Maharashtra. My number is 9730477491. Although my number is active in NCPR, I frequently get calls from banks regarding Credit cards, personal loan requirements.
    When I called customer care they said, you’re partially blocked and option 4 – health is active. If you activate fully blocked category, you’ll miss out transactional messages. Is that true ?
    he was nnot ready to take my complaint on this.
    Please advise.

    Reply
    • October 18, 2013 at 4:32 am
      #

      Hello Kushal,

      Your current status is fully blocked, since 04/04/2013.
      Even your bank people are not allowed to send SMS / call for promotional communication.

      You can register a DND compliant regard this.

      Reply
  33. February 27, 2014 at 12:56 pm
    #

    When I dial 1909 it says number does not exist. Please let me know the right number for registering for DND

    Reply
    • February 28, 2014 at 6:26 am
      #

      Hello Walter,

      1909 is a working number.
      However, if you are pre-paid customer, give DND request online. Don’t forget to choose your state on right.

      Reply
  34. March 4, 2014 at 10:37 am
    #

    Want to get rid of MOTD messages. What do i do there is no number to unsubscribe it?

    Reply
    • March 7, 2014 at 5:00 am
      #

      Hello Aamir,

      Subscribing to DND will stop all unsolicited SMS.

      Reply
  35. June 18, 2014 at 9:42 am
    #

    Hi there,

    I am currently on roaming, and the number of messages i receive are extremely irritating. I came across this page on doing a bit of google search. I tried the sms and call option to 1909, it however, yielded no results. The sms was barred and call was directly disconnected within the second. I tried the link posted about 2 messages above, and the link appears broken. Mine is a pre-paid connection. Please advice, on how i may activate the DND service. On an average i receive around 11 messages from morning till evening on a daily basis, all of which are either ads or promos.

    Looking forward to a means to get rid of these annoying messages.

    Reply
  36. August 27, 2014 at 11:24 am
    #

    i dont want any call SMS from side Please closed this sarvice

    Reply
  37. September 13, 2014 at 9:52 am
    #

    i want stop SMS & unwanted promotion calls on 9992559877

    Reply
    • September 19, 2014 at 5:23 am
      #

      Hello Jetharam,

      Send SMS START 0 to 1909 from your mobile number or call 1909 from your mobile to stop unwanted SMS or calls.

      Reply

Leave a Reply