loop-mobile

DND activation for Loop mobile

July 9, 2014  •  66 comments

Loop Mobile DND. DND help you to stop unwanted commercial phone calls and SMS on your Loop Mobile. Activate DND (Do Not Disturb) on your Loop  mobile now.
DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on Loop Mobile?

    By default all the mobile numbers in India are unsubscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on Loop Mobile?

    DND activate / subscribing to NCPR is just one step away and free of charge. Choose any option from below to activate DND on your Loop mobile:

    • SMS: START0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for Loop Mobile

    Fully Blocked
    All commercials communications will be blocked.

    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences).
    Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards,
    2. Real Estate,
    3. Education,
    4. Health,
    5. Consumer goods and automobiles,
    6. Communication/Broadcasting/Entertainment/IT,
    7. Tourism and Leisure.

    To subscribe for partial block, follow the below:

    Single Preference

    • SMS: STARTX to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: STARTX,X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOPX to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOPX,X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  5. Deactivated DND from Loop Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP0 to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
RECOMMENDED READING
Read DND information

COMMENTS / RESPONSES

  1. October 12, 2011 at 8:57 am
    #

    I sent \START 0\ sms to 1909 and promptly i got a response \ DEAR SUBSCRIBER, THIS SERVICE IS CURRENTLY NOT AVAILABLE FROM MASTER: – STOP 0\ and I am continuously still receiving pesky calls and messages. WHY??///////

    Reply
    • October 12, 2011 at 11:28 am
      #

      Hello Glad,

      Try sending SMS START 0 to 1909, still there is a error call 1909 from your Loop mobile to activate DND.

      Reply
    • January 30, 2012 at 9:01 am
      #

      Write START0 and send it on 1909. dont give any space between START and 0.

      Reply
  2. November 11, 2011 at 3:40 pm
    #

    Same problem.

    It says “THIS SERVICE IS CURRENTLY AVAILABLE FROM MASTER”

    WHAT TO DO?

    Reply
  3. November 11, 2011 at 3:43 pm
    #

    OH SORRY…

    WHAT I MEANT TO SAY IS…

    whenever I try to activate DND on my loop mobile …I get back an sms saying–

    ” THIS SERVICE IS NOT CURRENTLY AVAILABLE FROM MASTER”

    PLEASE HELP..WHAT TO DO?

    Reply
    • November 11, 2011 at 5:18 pm
      #

      Hello Kiran,

      It seems like Loop mobile is having a technical problem with their 1909 service. Better you contact your customer care.

      Reply
      • February 11, 2012 at 7:35 am
        #

        Actually i contacted loop team but still tehy were not able to slove the problem as they replied that their “system is down”.

        following ur reply to karan i also smsed START5 TO 1909 AND IT WORKED!!!!!!

        I HAVE RECEIVED AN SMS FROMTHEM THAT dnd WILL BE ACTIVATED (except for consumer goods and automobiles) in 7 days..!!!!

        Thanks Sir…

        Great help!!!!

        Reply
  4. November 29, 2011 at 10:45 am
    #

    ” THIS SERVICE IS NOT CURRENTLY AVAILABLE FROM MASTER”
    PLEASE HELP..WHAT TO DO?

    Reply
    • February 11, 2012 at 2:34 pm
      #

      Send SMS without any space in between.

      Reply
  5. November 29, 2011 at 10:46 am
    #

    I sent \START 0\ sms to 1909 and promptly i got a response \ DEAR SUBSCRIBER, THIS SERVICE IS CURRENTLY NOT AVAILABLE FROM MASTER: – STOP 0\ and I am continuously still receiving pesky calls and messages. WHY??///////

    Reply
    • November 29, 2011 at 2:56 pm
      #

      Hello Shaik Aqeel Ahmed,

      Apart from sending SMS, you can dial 1909 to activate NCPR (old DND) on your Loop mobile number. Also you can call your customer care team and ask their assistance in this regard.
      There seems to be technical issue with Loop mobile for DND.
      For further help, visit DND Activation forum.

      Reply
  6. December 8, 2011 at 5:07 am
    #

    I have sent \START 0\ sms to 1909 and promptly i got a response \ DEAR SUBSCRIBER, THIS SERVICE IS CURRENTLY NOT AVAILABLE FROM MASTER: – STOP 0\ and I am continuously still receiving unwanted calls and messages.

    Reply
    • December 8, 2011 at 6:47 am
      #

      Hello Lata,

      It is a common problem with Loop mobile, try sending START0 to 1909 without space in between or call 1909 from your Loop mobile to activate DND (now NCPR).
      Or talk to your customer care.

      Reply
      • January 16, 2012 at 2:32 pm
        #

        THANKZZ SIR DAT WORKD :)

        Reply
  7. December 23, 2011 at 6:40 am
    #

    I have been facing the same problem to activate DND service,
    Today I have sent mail regarding DND station START0 without space in between and i have immediately receive reply that the same has been activated your request has been received and the same will be effectice within 7 days and i have recd docket no for the same.

    Let hope the same will work favorably with alll also.

    Reply
  8. December 29, 2011 at 10:08 am
    #

    Same problem even i am facing and customer care no one is responding. i think to change my sim card to other company

    Reply
    • December 29, 2011 at 3:34 pm
      #

      Hello Gayathri,

      Every others problem is unique, maybe solution is common.
      What is the problem you are facing?

      Reply
  9. January 18, 2012 at 9:59 am
    #

    dnd call

    Reply
  10. January 20, 2012 at 4:33 pm
    #

    Stop the unwanted calls & messages on my mob no.9821408267.

    Reply
  11. January 29, 2012 at 7:04 am
    #

    I have sent START0 sms to 1909 & I got reply as ” your request will be effective within 7 days.”
    so can i assume that i will get rid of these unwanted calls & messages.

    Reply
  12. February 15, 2012 at 11:39 am
    #

    Write START0 and send it on 1909. dont put any space between START and 0.

    it works !!!

    Reply
  13. February 17, 2012 at 9:46 am
    #

    My prepaid loop mobile number is 9821133362. i am working as an Inspector in Mubai Police since last 26 years. I have tried to activate DND or NCPR on several occasions. I am getting a reply that currently the service is not available from masters. These so called masters are not higher than the Apex court of the country. I am continuously being disturbed by promotional messages. Should I sue Loop mobile for Mental harassment and contempt of court?

    Reply
    • February 17, 2012 at 10:28 am
      #

      Hello Suhas Gokhale,

      As a consumer, you have every right to sue your service provider.
      Before that, try to send SMS START0 (no space between) to 1909 from your mobile number to subscribe to NCPR (old DND) or call 1909.
      If failed, as we said you can sue Loop in the consumer court.

      Reply
  14. February 27, 2012 at 7:02 pm
    #

    I am a new customer to loop mobile no – 9004095523. I have done an MNP from airtel to loop. Today for the first time i am trying to contact the customer care team and amazed to see that the team is disconnecting my calls again and again. At once i heard from the background saying that “Postpaid customers dont have any work and calling the customer care so dont answer”.

    This is really amazzing….. Need to work on it!!!!

    Reply
    • February 29, 2012 at 4:47 pm
      #

      Loop mobile must be hearing their Customers feedback.

      Reply
  15. February 27, 2012 at 10:41 pm
    #

    I have sent the same SMS as START0 to 1909 but it is giving some error as service not available with master……… What is this error and why cant i activate DND??????

    Plz help!!!

    Reply
    • February 29, 2012 at 4:46 pm
      #

      Hello Sudhir,

      Normally to subscribe to NCPR for any mobile network, you have to send START 0 (with space between START & O) to 1909.
      Since, loop mobile has configured their server wrongly / not following TRAI guidelines or any reasons, START0 (without space between START & O) message to 1909 is working with Loop.
      As you failed sending message without space, try sending with space. Still failed, call 1909 from your mobile.

      Reply
  16. March 19, 2012 at 7:02 am
    #

    hey…if u want to start Loop Mobile DND fully blocked category juz try START0 to 1909 its works…..

    Reply
    • March 19, 2012 at 2:53 pm
      #

      Hello Ajinkya,

      Thanks for the confirmation.

      Reply
  17. March 19, 2012 at 11:38 am
    #

    It is a common problem with Loop mobile, try sending START0 to 1909 without space in between or call 1909 from your Loop mobile to activate DND (now NCPR).

    Reply
    • March 19, 2012 at 2:53 pm
      #

      Hello Ketki,

      Thanks for the confirmation.

      Reply
  18. March 21, 2012 at 12:29 pm
    #

    I sent START 0 sms to 1909 and promptly i got a response DEAR SUBSCRIBER, THIS SERVICE IS CURRENTLY NOT AVAILABLE FROM MASTER: – STOP 0 and I am continuously still receiving pesky calls and messages. WHY??///////

    Reply
    • March 21, 2012 at 2:24 pm
      #

      Hello Nausheen Shaik,

      Send SMS START0 to 1909 to activate DND (now NCPR).
      Send without space without between, START & 0.

      Reply
  19. March 27, 2012 at 11:58 am
    #

    I recd docket no from 1909.
    But I got the message that It works after 11 th may 2012 instead of 7 days .
    Why It is too late?

    Reply
    • March 27, 2012 at 2:15 pm
      #

      Hello Preeti,

      From which state you are?

      Reply
      • March 28, 2012 at 11:49 am
        #

        I m from Mumbai

        Reply
  20. April 3, 2012 at 10:21 am
    #

    registered DND on 03rd AprilI recd docket no from 1909.
    But I got the message that It works after 18th may 2012 instead of 7 days .
    Why It is too late?

    Reply
    • April 6, 2012 at 11:49 am
      #

      Hello Pallavi,

      Call to 1909 and talk to concerned officers.

      Reply
  21. May 11, 2012 at 5:37 am
    #

    I am user of loop mobile of mumbai, i have sent msg for activate dnd service START0 to 1909,
    but i haven’t got any response. and call is not connected to 1909. i have contacted to customer representative of loop mobile, but, i haven’t got any response also from their side. what have i to do.

    Reply
  22. May 26, 2012 at 6:33 am
    #

    Hello Sir,
    I tried sending START 4 to 1909…!! but received mess saying dear subscriber this is invalid request…..plz help !!! getting irritated with unwaned messges frm loop…!!!

    Reply
    • June 23, 2012 at 10:58 am
      #

      Hello Snehal,

      Alternatively, try calling 1909 to subscribe for NCPR (old DND).

      Reply
  23. June 18, 2012 at 5:43 am
    #

    Thanks for the help. Guys don’d leave space between START and 0 SMS START0 to 1909 to activate DND( Do Not Disturb) service for all Types of SMS and Calls.

    Reply
  24. June 21, 2012 at 5:02 am
    #

    I tried to send message with (START 0) and without (START0) space to 1909 from my loop number , both the time message sending failed was flashed……….what’s wrong???

    Reply
    • June 21, 2012 at 5:32 pm
      #

      Hello Vaishali,

      There seems to be serious problem with loop. Try calling 1909 and choose the option to subscribe to NCPR (old DND).

      Reply
  25. June 22, 2012 at 9:44 am
    #

    please help me to avoid unknown no. sms and call plz let me knw hw to block a no.

    Reply
    • June 23, 2012 at 8:38 am
      #

      Hello Pooja,

      Its so simple. Just send SMS START 0 to 1909 from your Loop mobile to block unsolicited SMS / calls or call 1909.

      Reply
  26. July 20, 2012 at 9:34 am
    #

    Thanks a lot it worked with meh as well!!!
    Hope I dont get calls n sms…

    Reply
  27. August 7, 2012 at 7:53 am
    #

    send sms without space like START0 it works

    Reply
  28. September 24, 2012 at 8:15 am
    #

    I still get unwanted calls for savings plans from banks even after using the filly blocked option.

    Reply
  29. October 30, 2012 at 2:07 pm
    #

    dear friends,I want to stop only unwanted calls which are coming from 140… numbers…but I want company offer sms to on my mobile number…how to activate dnd in this matter.

    Reply
  30. October 31, 2012 at 9:10 am
    #

    hello can u tell me what is meaning of START0??/ which option in this (START0)

    like …
    1 Banking – Insurance – Financial Products – Credit Cards START 1
    2 Real Estate START 2

    But START0 is ??????????????

    Reply
    • November 1, 2012 at 8:54 pm
      #

      Hello Rutu,

      START 0 is for no category, block all unsolicited commercial communication.

      Reply
      • November 13, 2012 at 10:40 am
        #

        To block all – type “START0″ & send it to 1909………works perfectly

        Reply
  31. April 5, 2013 at 5:24 pm
    #

    Is this service chargable? pls tell me anyone

    Reply
  32. April 17, 2013 at 1:39 pm
    #

    If you get gome error after sending an sms…. relax.
    I called up on 1909, I was greeted by an Automated answering machine which said “Welcome to Loop Mobile To activate NDNC service please press 1 & to deactivate the service press 2″
    I pressed 1.
    I got an sms stating that this service for your phone is under procee & will take 7 days to get activated.

    The 1909 number is toll free(no charges for calling).

    Reply
  33. June 29, 2013 at 2:13 pm
    #

    message ‘START0′ its working please note it is zero and not O.
    its working properly.

    Reply
  34. October 6, 2013 at 11:58 am
    #

    Thank you very much buddy! It works like a charm. I don’t think I would have been able to be rid of those annoying ads without simple, helpful set of instructions. keep up the good work brother!

    Reply

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