mts-india

MTS DND | Activate MTS Do Not Disturb

July 9, 2014  •  31 comments

MTS DND. DND help you to stop unwanted commercial phone calls and SMS on your MTS Mobile. Activate DND (Do Not Disturb) on your MTS  mobile now.
DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on MTS Mobile?

    By default all the mobile numbers in India are unsubscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on MTS Mobile?

    DND activate / subscribing to NCPR is just one step away and free of charge. Choose any option from below to activate DND on your MTS mobile:

    • SMS: START 0 to 1909
    • Call: 1909 and follow the IVR guidance
  3. DND Options for MTS Mobile

    Fully Blocked
    All commercial communications will be blocked.

    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences).
    Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards,
    2. Real Estate,
    3. Education,
    4. Health,
    5. Consumer goods and automobiles,
    6. Communication/Broadcasting/Entertainment/IT,
    7. Tourism and Leisure.

    To subscribe for partial block, follow the below:

    Single Preference

    • SMS: START X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X,X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X,X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  5. Deactivated DND from MTS Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
RECOMMENDED READING
Read DND information

COMMENTS / RESPONSES

  1. September 29, 2011 at 8:53 am
    #

    Dear Sir
    My MTS mobile number 9136145205 is a DND registerednumber. Despite it, today I have received a SMS from 08285537991 stating “Get personal Loan upto 15-18% PA from HDFC bank…” at 11.45 am on 29.9.11. Your DND number 1909 is totally inefficient and non-workable, whenever I called it up, it disconnects automatically. Your 1500 service is equally bad. Hope I get response on it.
    regards

    Reply
    • September 29, 2011 at 12:13 pm
      #

      Hello Sharad,

      Al tough you registered with DND, you may have subscribed your mobile number to other services like Job Sites, Matrimonial sites, movie tickets, deals & discounts, onlie free SMS and other sites. Where you authorize them to share your MTS mobile number with their partner to send messages, here partners means nothing but they sell the database to anyone who pays money.

      So check where all you registered, alternatively lodge a complaint with MTS mobile with below format:-
      COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm
      In your case it will be something like below:-
      COMP TEL NO 8285537991, 29/09/11, Time 11:45 and follow up with customer care if no response in 7 days.

      Reply
  2. October 15, 2011 at 12:09 pm
    #

    I gave a dnd de-registration request how i know the request processing state

    Reply
  3. October 15, 2011 at 12:11 pm
    #

    How i know the my dnd request state

    Reply
  4. October 19, 2011 at 9:45 am
    #

    sar, mera MTS mob. No 8432626564 hai Mai feer sey SMS STATR karbana chahata hu. Plese Mera SMS another compney se chalu karbane ke karpa kare.

    Reply
    • October 19, 2011 at 9:53 am
      #

      Hello Siya Ram Meena,

      We understand you want to activate DND on your MTS Mobile number, for that send SMS START 0 to 1909 or call 1909 and follow instructions.
      And, we are unable to understand the other part of the message. Please write again us clearly.

      For further help, visit DND Activation Forum.

      Reply
  5. December 29, 2011 at 1:49 pm
    #

    sir mera MTS no 9999700504 hai mai aapney no par DND ki service active karwana chahta hu es ke liye maine kai baar cust care me request bhi di thi aur 1909 par START DND ka sms bhi kiya tha par abhi tak mere no par dnd ki service active nahi hui hai. so plz i request mer no par ye service active ki jaye.
    thanks

    Reply
    • December 29, 2011 at 3:23 pm
      #

      Hello Gaurav,

      START DND galat message hai, woh purana system tha.
      Ab aap START 0 bolke 1909 ko apni MTS mobile se SMS kijeye, aur 7 din mein aapka MTS mobile mein DND activate hogyega.
      Aur madat keliye, DND Activation Forum pe dekhiye.

      Reply
      • January 2, 2012 at 3:38 pm
        #

        Aap ne ans diya hai ki……
        aap START 0 bolke 1909 ko apni MTS mobile se SMS kijeye, aur 7 din mein aapka MTS mobile mein DND activate hogyega.

        START 0 bolke 1909 par sms kaise ho sakta hai??????????

        es ke siwa maine START 0 likhkar 1909 par sms kiya tha phir bhi mujey koi feed back nahi mila plzzzzzzzzzzzzzzz help me.

        Reply
        • January 2, 2012 at 6:28 pm
          #

          Hello Gaurav,

          MTS abhi bhi purana system pe hai kaam chala raha hai, aap START DND likhkar 1909 par SMS kijiye.
          Agar isse bhi kaam nahi hua to hume bhatayye.

          Reply
          • January 3, 2012 at 1:46 pm
            #

            sir ji. mai ye bhi tri kar ke dekh chuka hu. es ke alwa es ki complaint jab maine cust. care me ki toh unhone mujey kha ki aap ke no par dnd active hai. par sir ji ye sewa abhi tak start nahi hui hai aap chaye toh DND check system me mera mobile no dal ke check kar saktey hai. so plzzzzz again i say to you help me for start DND service.
            thanks.

            Reply
  6. January 4, 2012 at 2:48 pm
    #

    kya hua sir ab aapney bhi ans dena band kar diya.

    Reply
    • January 4, 2012 at 6:51 pm
      #

      Hello Gaurav,

      MTS ki isaab se DND activation keliye START DND sms bhejna tha. TRAI ki isaab se START 0 bhejna tha. Hum dono bhi try karchuke the.
      Aur aap ki number NCPR mein registered bhi nahi hai.

      Abhi aapke pas 5 option baaki hai :-

      1) START0 likhkar 1909 pe message bhejiye (no gap between START and 0).
      2) Aapki MTS mobile se 1909 par call kijiye aur udhar DND activate karnekeliye option chuniye.
      3) Customer care par complaint dijiye aur jab tak aap ka number pe DND activate nahi hoga, aap har ladthe rahiye. Mail pe aur call karke.
      4) Consumer court aur TRAI pe complaint kijiye.
      5) Option 3 & 4 kamse kam 1 aur 2 mahene minimum lagenge. Isliye MTS se kisi doosra mobile connection lijiye aur MNP ka help se aap ka MTS number hi istimal karsakthe hai.

      Reply
  7. February 13, 2012 at 6:29 am
    #

    Deactivate DND

    Reply
    • February 13, 2012 at 3:44 pm
      #

      Hello Rajesh,

      Send SMS STOP to 1909 from your MTS mobile to deactivate DND.

      Reply
  8. March 1, 2012 at 10:06 am
    #

    Hello,

    I’d sent an SMS START 0 to 1909 on 24th feb 2012,after which i’m not getting any calls,now I need a help ..I want to get job alert calls.What do I do to get job alert calls,please assist me.Its bit urgent.

    Thanks,
    Pavitra

    Reply
    • March 1, 2012 at 3:25 pm
      #

      Hello Pavitra,

      You have two options :-
      1) Send START 6 to 1909 to modify your NCPR preference to receive online communications from Job sites, where as by doing this you will receive other SMS also from online SMS sites, groups or social networking.
      2) Change communication setting / preferably DND setting your Job related sites accounts and accept to receive SMS / calls on the mobile.

      Reply
      • March 2, 2012 at 2:20 pm
        #

        Hello Sir/Madam,

        Thanks for the assistance.How long will it take to activate?

        Reply
  9. July 28, 2012 at 4:29 am
    #

    DND activate one month ago, still i received business calls. My mts no is 9133829124

    Reply
    • July 28, 2012 at 6:51 am
      #

      Hello China Appanna,

      Your MTS mobile number 9133829124 is not subscribed to NCPR (old DND).
      Send SMS START to 1909 or call 1909 to activated DND (now NCPR).

      Reply
  10. September 8, 2012 at 9:27 am
    #

    sir,
    I am trying to register my mobile number 9213522898 since from march 2012. In august, my number get dregister from dnd but when i check this online i found my dnd is still active. I do many efforts but everything is vain.
    I am unable to verify my number with facebook and also unable to recieve any message from google sms labs.
    Please help me and reply me either on my mobile number or on my email [email protected].
    Thanks.

    Reply
    • September 8, 2012 at 10:32 am
      #

      there is an error while typing the message.
      I want to dregister my mobile number and recieve all said messages.

      Not to register as mentoned in the starting of the message

      Reply
    • September 15, 2012 at 12:58 pm
      #

      Hello Lovish,

      You mobile number is registered at NCPR with preference 0, change it to 6 by sending SMS START 6 to 1909.

      Reply
  11. October 31, 2012 at 5:10 am
    #

    I have alreday register for DND but still some messages and calls are receiving. Please stop all these unwanted parmotional call even SMS by operator like YD-665665 which comes dozen in a week.My No is 8432735209.

    Reply
  12. December 31, 2012 at 12:12 pm
    #

    there is no use of dnd on sending to 1909 and u are not recieving the phone call so please stop this unwanted calls on the number 8925607927

    Reply
  13. February 6, 2013 at 6:16 am
    #

    Pls can u inform customer care pepole to call me
    as i hav lotz of questions to ask
    mu num:8711887223

    Reply
  14. March 10, 2013 at 6:14 am
    #

    Hello Sharad,

    Al tough you registered with DND, you may have subscribed your mobile number to other services like Job Sites, Matrimonial sites, movie tickets, deals & discounts, onlie free SMS and other sites. Where you authorize them to share your MTS mobile number with their partner to send messages, here partners means nothing but they sell the database to anyone who pays money.

    So check where all you registered, alternatively lodge a complaint with MTS mobile with below format:-
    COMP TEL NO 8925550194, 10/03/13, Time 11:30
    In your case it will be something like below:-
    .

    Reply
  15. May 21, 2013 at 6:45 am
    #

    hi

    yaar mts walo tum kyo logo ko parasen karte ho .

    pure din mere cell per hello tune,caller tune ke phone aate hai ,why???

    My mts no is 8459127247…Please help us to deactivate this..

    ajeet

    Reply
    • June 6, 2013 at 7:52 am
      #

      Hello Ajeet,

      Aap aapka mobile number pe DND kijiye, phir koi aapko pareshan nahi karenge.

      Reply

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