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DND activation for Reliance mobile

July 9, 2014  •  84 comments

Reliance DND. DND help you to stop unwanted commercial phone calls and SMS on your Reliance Mobile. Activate DND (Do Not Disturb) on your Reliance mobile now.
DND is now known as NCPR and it is initiative of TRAI.

  1. How DND Works on Reliance Mobile?

    By default all the mobile numbers in India are unsubscribed to NCPR; means any Telemarketer / Organization can call you to promote their products / services or send SMS.
    If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.

  2. How to activate DND on Reliance Mobile?

    DND activate / subscribing to NCPR is just one step away and free of charge. Choose any option from below to activate DND on your Reliance mobile:

  3. DND Options for Reliance Mobile

    Fully Blocked
    All commercial communications will be blocked.

    Partially Blocked
    Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences).
    Below are the seven preferences you can choose to receive commercial SMS:

    1. Banking/Insurance/Financial products/credit cards,
    2. Real Estate,
    3. Education,
    4. Health,
    5. Consumer goods and automobiles,
    6. Communication/Broadcasting/Entertainment/IT,
    7. Tourism and Leisure.

    To subscribe for partial block, follow the below:

    Single Preference

    • SMS: START X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Multiple Preference

    • SMS: START X,X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  4. Change current DND / NCPR preference

    Stop current preference/s

    • SMS: STOP X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance

    Add more preference/s

    • SMS: STOP X,X to 1909. Replace X with preference number.
    • Call: 1909 and follow the IVR guidance
  5. Deactivated DND from Reliance Mobile

    Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.

    • SMS: STOP to 1909.
    • Call: 1909 and follow the IVR guidance
  6. DND FAQ’s (Read full DND FAQ’s)

    • DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
    • Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
    • There should be minimum 7 days gap between previous DND request and registration for a new request.
    • 1909 is a Toll-free number, no charges applicable.
    • Read DND compliant procedure
RECOMMENDED READING
Read DND information

COMMENTS / RESPONSES

  1. October 1, 2011 at 7:03 am
    #

    Sir,
    I wnt to de-active DND service on my Number i.e 9778590591…

    Regards, MAHESH

    Reply
    • October 1, 2011 at 7:18 am
      #

      Hello Mahesh,

      Send SMS STOP 0 to 1909 to de-activate DND from your Reliance mobile.

      Reply
      • February 1, 2012 at 8:56 am
        #

        Sir Its Not Working…
        I M facing prblms to deactive DND service….
        Plz give a solution…..

        Reply
        • September 7, 2012 at 6:44 am
          #

          I M still facing prblm… Its not working…
          Plz help me Sir.. Ma No. is +919778590591 Reliance GSM of Odisha State

          Reply
          • September 15, 2012 at 12:52 pm
            #

            Hello Mahesh,

            Call 1909 from your mobile number to deactivate DND.
            For further help, contact Mr.Amio Sharma from Reliance at 0674-3031948.

            Reply
    • April 24, 2012 at 11:43 am
      #

      I wnt to de-active DND service on my Number i.e my is 8287953306

      Reply
      • May 4, 2012 at 9:11 am
        #

        Hello Ahmad,

        Send SMS STOP to 1909 from your mobile number 8287953306 to deactivate DND.

        Reply
        • August 29, 2012 at 12:44 pm
          #

          Sir,
          I wnt to de-active DND service on my Number i.e 9716962078…

          Regards, param jeet singh

          Reply
          • August 31, 2012 at 7:25 am
            #

            Hello Param Jeet Singh,

            Send SMS STOP to 1909 from your mobile number 9716962078 to deactivate DND.

            Reply
  2. October 7, 2011 at 2:52 am
    #

    sir,
    i want to stop unwanted calls on reliance sim.. pls suggest me ….

    Reply
    • October 8, 2011 at 5:20 am
      #

      Hello Krishna,

      Send SMS START 0 to 1909 from your Reliance mobile to stop all unwanted call and SMS.

      Reply
  3. October 12, 2011 at 2:05 pm
    #

    ACTIVATE DND ON MOBILE NO XXXXXXXXXX (Number deleted by TelecomDiary Admin)

    Reply
    • October 13, 2011 at 6:49 am
      #

      Dear LT COL KK Pandey,

      Please send SMS START 0 to 1909 from your Reliance mobile or alternatively call 1909 from your Reliance mobile to take Customer care executive assistance in activating DND on your reliance mobile.

      Reply
  4. October 22, 2011 at 11:02 am
    #

    Sir,
    I wnt to de-active DND service on my Number i.e 09015708297

    Reply
  5. October 30, 2011 at 3:54 am
    #

    sir,
    my dnd is already activated but now i want that d msg come from way 2sms should continue but other commercial msg block.

    what i hav to do
    Regard Ajay

    Reply
    • October 31, 2011 at 2:53 am
      #

      Hello Ajay Nanwatkar,

      Send SMS START 6 to 1909 to receive SMS from online sms website and still have DND (now NCPR ) active on your Reliance mobile number.

      For further help, visit DND Change Preference Forum.

      Reply
  6. November 11, 2011 at 9:41 am
    #

    sir ,

    i am sending message to 1909 but immediate reply is invalied number. i want to stop unwanted message & call from 01409450012.

    my mobile no 9382893179

    Reply
    • November 11, 2011 at 5:17 pm
      #

      Hello Vasudeva,

      Have you tried calling 1909 from your Reliance Mobile?

      Reply
  7. November 11, 2011 at 10:00 am
    #

    pl.deactivate unwanted SMS & CALL TO MY MOBILE NO.9382893179

    Reply
    • January 28, 2012 at 7:38 am
      #

      Mr. Vasudevan, send sms START 0 to 1909 from your rcom mobile or call 1909. Its so simple :-)

      Reply
  8. November 13, 2011 at 4:27 pm
    #

    sir i hv activated dnd for my mobile n nw i nt getting any msg frm my institute but i want msgs from my institute so send a msg to 1909 as START 3 but it is showing me as invalid no wht should i do nw pls help me..

    Reply
    • November 14, 2011 at 2:38 am
      #

      Hello Krish,

      Try calling 1909 from your Reliance Mobile number.

      Reply
  9. November 25, 2011 at 1:15 pm
    #

    I was activated DND 6 months back Now i want receive messages from Banks/financial services.How to deactivate my DND

    Reply
    • November 25, 2011 at 5:27 pm
      #

      Hello Praveen,

      If your intention is to receive SMS / Calls from only Banks & Financial services, send SMS START 1 to 1909 from your Reliance mobile.
      By this you agree to receive Banks & Financial services calls / messages and still blocking all other unsolicited communication.
      For further help, visit NCPR (old DND) Preference Change forum.

      Reply
  10. November 26, 2011 at 5:40 am
    #

    sir i have de -register the dnd service….but still it is activeted.. and i dont recev the msgs …..now what should i do??

    Reply
    • November 26, 2011 at 1:43 pm
      #

      Hello Shashi,

      When have you given DND de-activation request? Normally it takes 7 days to get DND deactivated.

      Reply
  11. January 24, 2012 at 7:38 am
    #

    PLZ ACTIVE DND

    Reply
    • January 24, 2012 at 2:13 pm
      #

      Hello Aparna,

      Send SMS START 0 to 1909 from your reliance mobile number to activate DND. It is a toll free number and SMS is free.
      For further help, visit DND Activation Forum.

      Reply
  12. January 27, 2012 at 5:57 pm
    #

    My reliance phone is registered with DND. But I’m still receiving calls from various telemarketers.
    Here are few of those numbers:
    011-30831902, 49130030, 852779309, 9145236493, 9145178425, 033-32023827, 033-39820340.

    Is there a way to make a complaint against the telemarketer?

    Thanks and regards
    Narauttam

    Reply
  13. February 13, 2012 at 10:20 am
    #

    Sir,Madam
    Plz Stop my DND service

    Reply
    • February 13, 2012 at 3:43 pm
      #

      Hello Baneet Kumar,

      Send SMS STOP to 1909 to deactivate DND (now NCPR).

      Reply
  14. March 5, 2012 at 6:44 am
    #

    i have activated fully DND on my Airtel & Reliance numbers but the problem is that i am unable to receive sms from online sms sending websites like http://www.sms440.com or http://www.160by2.com etc., it shows error ” DND number.”

    Now, i want to partially activate DND service to receive sms from such sites only,

    Could you tell me which category among the 7 given categories, Should i de-activate to recieve sms from online free sms sending websites like http://www.sms7.in

    tell me the exact DND category in which it falls, because customerCares are not helping,
    they say they exactly don’t know, suggesting me to completely de-activate DND!! which i don’t want!

    please help me!!

    Reply
    • March 5, 2012 at 6:55 pm
      #

      Hello Md Nazir,

      Send SMS START 6 to 1909 for NCPR preference change in order to receive SMS from online websites….

      Reply
  15. March 7, 2012 at 6:08 pm
    #

    i was on full DND but a week ago, i have fully de-activated DND completely from my Airtel no. 8800322701,
    but online free sms sending websites are still giving error ” DND number ” ?? i am unable to receive sms on this no.
    i am very unhappy!!
    on calling 1909 it says ” you are not registered to DND.
    even i talked to Airtel customer cares, they are saying that ” DND has been removed completely from your number!
    What to do?
    Where to complaint this problem?

    Reply
    • March 10, 2012 at 8:10 am
      #

      Hello Nazeer,

      Best way to do is, change your preference in these online SMS websites to allow them to send SMS.

      Reply
    • March 10, 2012 at 8:10 am
      #

      Hello Nazeer,

      Best way to do is, change your preference in these online SMS websites to allow them to send SMS.
      By the way, when did you deactivated DND?

      Reply
  16. March 21, 2012 at 8:47 am
    #

    Omg…………………………………. I just sent START 0 to 1909 and i get reply in less then 1 sec. It`s amazing . I tried a lot of times on reliance customer care but it was always busy . Finally I tried internet search and i got this free and amazing trick………………
    Thanks a lot for trick……………………………………………

    Reply
    • April 22, 2012 at 5:56 am
      #

      the same happened with me, thanks a lot, but i have a questions, is activating/registering DND is charged?

      Reply
      • May 4, 2012 at 9:23 am
        #

        Hello Pooja,

        NCPR (old DND) services are free, you will not charged for this services.

        Reply
  17. April 28, 2012 at 7:23 am
    #

    I want to activate dnd service on my reliance mobile but START 0 sms is failing every time. When tried calling 1909 no, it is not getting connected…..every time Check the no voice is available.

    Reply
    • April 28, 2012 at 9:05 am
      #

      Hello Srivastava,

      You have tried all the possible options. Contact Reliance customer care.

      Reply
  18. May 8, 2012 at 10:09 am
    #

    Dear Sir

    I have already registered my number for DND service by dialing 1909 but still i forcefully receiving promotional calls and messages ( Shayeri & Love Tips) from various private sectors and even from reliance. So i politely request you to immediately activate DO NOT DISTURB service at the earliest for that i am highly oblige to you,failing which i shall be bound to initiate legal proceedings against you in the competent court of law and in that eventuality you shall be responsible and liable for entire costs and consequences thereof.

    Amit Kaushik
    9541761331

    Reply
    • May 8, 2012 at 5:20 pm
      #

      Hello Amit,

      Your mobile number 9541761331 is subscribed to NCPR (old DND) fully blocked option.
      You can give complaint (read how to give DND Complaint), if you are still receiving unsolicited calls / SMS.

      Reply
  19. June 8, 2012 at 9:05 am
    #

    How many days it will take to activate?

    Reply
    • June 9, 2012 at 8:37 am
      #

      Hello Neha,

      Activation of DND (now NCPR) will take maximum of 7 working days.

      Reply
  20. June 12, 2012 at 4:10 pm
    #

    i have registered for START 6 services 3months ago,but i didn’t get any messages of Communication – Broadcasting – Entertainment – IT…plz lookafter about it.

    thank you

    Reply
    • June 23, 2012 at 8:51 am
      #

      Hello Satheesh,

      While you opted for Option 6 does not means, some one has to send the Communication – Broadcasting – Entertainment – IT messages / calls. This option will not block the messages, if someone send you messages / calls in that category.
      If above our understanding of your issue is not correct, elaborate further.

      Reply
  21. July 16, 2012 at 8:15 am
    #

    Does START 6 let sms sites like way2sms send me sms?

    Reply
    • July 16, 2012 at 8:37 am
      #

      Hello Syed,

      Yes, START 6 will allow you to receive communication from online, while subscribing to NCPR and block all others.

      Reply
  22. August 30, 2012 at 12:22 pm
    #

    I Dont Think TRAI is at all serious in implementing DND. This 1909 does not work and calling customer service they say they cannot stop numbers out of their Network

    pathetic and regulations is a waste

    Reply
  23. September 25, 2012 at 5:10 pm
    #

    Even after registering,i’m getting SMS and for each rs 2 is deducted from my balance.Reliance is nothing but a cheating company.

    Reply
    • September 26, 2012 at 4:09 pm
      #

      Hello Sonnel,

      From which state you are?

      Reply
  24. October 14, 2012 at 8:30 am
    #

    I want to activate DND for 2,3,4,5,7 and deactivate for 1,6. so, should i sent 2 sms like start 2,3,4,5,7 and stop 1,6 or only one sms is enough.
    and please let me know the details for the Category & Description for those nos. From what is specifed in the wesite is not so clear.

    Reply
    • October 28, 2012 at 9:21 am
      #

      Hello Abishek,

      We assume, you are currently not activated DND / subscribed to NCPR and wanted to activate DND, while open to receive SMS / calls from categories 2,3,4,5,7 and block 1,6.
      Then send SMS START 2,3,4,5,7 to 1909.

      Reply
  25. October 25, 2012 at 8:00 am
    #

    How to stop calls and messages from reliance?

    Reply
    • October 26, 2012 at 8:16 am
      #

      Hello Neha,

      You can not block only Reliance / any particular organization. With DND (now NCPR), you will be able to stop all unsolicited calls / messages.

      Reply
  26. October 28, 2012 at 8:48 am
    #

    i want to deactivate DND from my relience delhi no:- 8010060704

    Reply
    • October 28, 2012 at 9:13 am
      #

      Hello Devdutt,

      To deactivate DND from your mobile, send SMS STOP to 1909 from your mobile or call 1909.

      Reply
  27. November 22, 2012 at 5:04 pm
    #

    Dear Reliance mobile,

    I went to stop all unwanted Messages I went to Activate DND My number is 8080332864 from Mumbai.

    Reply
    • November 23, 2012 at 8:35 pm
      #

      Hello Sandeep,

      You have to send SMS START 0 to 1909 from your mobile number to block unwanted messages by activating DND.

      Reply
  28. December 17, 2012 at 9:13 am
    #

    reliance mobile is very bad company.every time deduct balance by send sms.sms is like this….you have successfully subscribed to beauty service for 30 days.amount charged for this service is Rs:30.00..many time i call cstmr care but they did`t responsd me..this is a cheater company….

    Reply
  29. December 18, 2012 at 10:51 am
    #

    Hello

    relience DND service no 1909 is not working, pls tell me another option for activate DND service in my relience mobile.

    Reply
  30. January 2, 2013 at 7:16 am
    #

    I HAVE TO START ALL CATEGEORY MESSAGE ON MY NUMBER 9373628808

    Reply
    • January 3, 2013 at 3:34 pm
      #

      Hello Rishikesh,

      Send SMS START 0 to 1909 from your mobile number.

      Reply
  31. January 28, 2013 at 6:57 am
    #

    I want to stop all unwanted Messages & call, to Activate DND My number is 7489685026

    Reply
    • January 28, 2013 at 4:43 pm
      #

      Hello Neha,

      Send SMS START 0 to 1909 from your mobile number.

      Reply
    • February 8, 2013 at 3:06 pm
      #

      Hello Kahinoor,

      Send SMS STOP to 1909 from your mobile number to deactivate DND.

      Reply
  32. April 29, 2013 at 8:34 am
    #

    Sir,
    I wnt to de-active DND service on my Number i.e 07858851560

    Reply
    • May 1, 2013 at 4:19 pm
      #

      Hello Hemanta,

      Send SMS STOP to 1909 from your Reliance mobile.

      Reply
  33. July 7, 2013 at 7:03 am
    #

    i hav to activate dnd sir in internet how?????

    Reply
  34. December 25, 2013 at 11:23 am
    #

    I have bad experience with relience prepaid .they provides very irritate service and i received a lot of unwanted call towards Relience and many promotional call and I Have face a lot of money deduction for those service which i never use and never register for that .when a service active on your nomber u can not understand.

    Reply
  35. February 26, 2014 at 6:36 am
    #

    1909 is not working. I have a reliance connection. The operator says invalid no. and on sending a msg it says invalid request.

    Reply
    • February 28, 2014 at 6:07 am
      #

      Hello Mani,

      It is working. Try again.

      Reply
  36. March 7, 2014 at 1:54 pm
    #

    sir please start dnd services in my number 8467061417……

    Reply
    • March 8, 2014 at 7:03 am
      #

      Hello Pradeep,

      Send SMS START 0 to 1909 from your mobile number to activate DND.

      Reply
  37. May 21, 2014 at 7:52 am
    #

    Hi
    I’ve called 1909 to activate DND service on 18/02/2014.
    request id : 13138882004.
    On 25/02/2014 i got a sms that DND is activated.
    This is third time i’m doing,previous information i don’t have.
    But within in a week i’m getting the same sms.I’m very much upset.

    today i’ve done the DND through online registration,so that I’ve proof.
    pls give me solution or find out what’s happening.

    Reply
    • May 22, 2014 at 4:38 pm
      #

      Hello Sathesh,

      Once you have activated DND, you will not receive any marketing / commercial SMS or call.
      If you still getting them, register a compliant.

      Reply

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