aircel internet complaints

Mobile Number Portability from Aircel

July 9, 2014  •  186 comments

Aircel MNP.  The process of porting Aircel mobile number to another Mobile operator is so simple & easy.
Just follow the below 4-steps simple process to port successfully:

  1. Know your Mobile Number Porting eligibility

    • Call the customer-care of the new Mobile operator you wish to port and understand their pre-requisites, documents required and terms & conditions. You can read these in their CAF (Customer Application Form) or ask their executive.
    • If you wish to port-out, fill the CAF & Porting Form. To fill these forms, you will need Unique Porting Code.
  2. Get UPC (Unique Porting Code)

    • Send SMS in below format to obtain UPC from Aircel:
      • PORT xxxxxxxxxx to 1900. Replace X’s with your 10-digit Aircel mobile number.
    • If you are from Jammu & Kashmir and a pre-paid subscriber, call 1900 to get the UPC.
    • Aircel will provide an auto generated 8 digits UPC; first two characters are alphabets & rest of six is numerical characters.
  3. Mobile Number Porting request

    • Submit the duly filled CAF & Porting Form to your new mobile operator. Below details are mandatory for MNP:
      • UPC (Unique Porting Code)
      • Documents required by your new Mobile Operator
      • Last bill paid receipt from Aircel, if you are a post-paid subscriber
    • Get new SIM card from your new Mobile operator.
    • Your new Mobile operator may charge Rs. 19/- as porting charges.
    • Note: You can cancel MNP request only within 24 hours from submitting the CAF & Porting Form. Read Aircel MNP FAQ’s.
  4. Activation of your ported Mobile number

    • If your porting request from Aircel is accepted, your new Mobile operator will confirm the same in 3-4 working days.
    • Your new Mobile operator will inform you the date & time of when the porting will happen, by SMS.
    • On 7th Working day, you will be ported to your new Mobile operator. If you are from Jammu & Kashmir, Assam & North East, it will be on 15th working day.
    • There will be about 2-4 hours service disruption during the porting process, mostly during night only.
    • Replace your current Aircel SIM card with new SIM card provided by your new Mobile operator.
RECOMMENDED READING
Read MNP information

COMMENTS / RESPONSES

  1. March 11, 2013 at 6:32 pm
    #

    sir mp se aircel company band ho gayi hai is karan mera no. bhi band ho gaya hai mere pass porting coad bhi nai hai aab mai no. chalu karne k liye kya karu ????

    Reply
    • March 15, 2013 at 5:08 am
      #

      Hello Anshuman,

      Is keliye aap kuch nahi kar sakte hai, Aicel band hone ke pehle usne apna sare customers ko information diya hai. Aap tabhi hi MNP karna chahiye tha.
      Ab aap aisa try karo, aap kabhi MP se bahar jaathe ho, jaha pe Aircel ka services chaalo hai, UPC code request karo.
      Nahi tho, Aircel customer care ko mail likho, dekho kya hota hai.

      Reply
  2. March 25, 2013 at 3:45 pm
    #

    I accidentally deleted the message containing UPC code, is there anyway i can retrieve it. I ported from vodafone to aircel

    Reply
    • March 29, 2013 at 1:04 pm
      #

      Hello Charan,

      You can get the UPC again by the same process.

      Reply
  3. March 26, 2013 at 7:01 am
    #

    sir mene apna no. aicel se idea me port karwaya tha…..10 din ho chuke h mera aicel ka no. band ho chuka h… par idea ka no. start nhi hua h………. me delhi & ncr ka customer hu

    Reply
  4. March 29, 2013 at 8:00 am
    #

    i nead a prot 9722112828

    Reply
  5. March 29, 2013 at 8:42 am
    #

    Hi,

    I tried to switch from Aircel to Vodafone. I got the Unique Porting Code from Aircel but Vodafone complained that the code is wrong and this thing happened many times. When I spoke to Aircel Customer Care, they told that the code is correct.

    The problem is here Aircel cheated me and didn’t allow me to switch from its network. Also this company is very poor in services,network coverage, technical support. They provide 2G speed in the name 3G. In 3G speed videos play like 2G speed and browsing is also very slow.

    I suggest don’t go for Aircel ever and never. You will be cheated like hell.

    Reply
    • March 29, 2013 at 12:15 pm
      #

      Hello Umasankar,

      From which state you are?

      Reply
      • March 29, 2013 at 4:45 pm
        #

        State : Karnataka
        City : Bangalore

        Reply
        • April 2, 2013 at 11:59 am
          #

          Hello Umasankar,

          Talk to Mr. Alex Mendes – Aircel at 9738199010.

          Reply
          • April 15, 2013 at 11:26 am
            #

            I am not interested to talk anybody. They should call me and solve this issue. I have wasted my time with this rough services. I don’t want it anymore.

            Reply
            • April 22, 2013 at 8:29 am
              #

              no response from your side. then why the hell you have created this forum?nobody is here to solve my problem.

              Reply
              • April 26, 2013 at 7:52 am
                #

                Hello Umasankar,

                Talk to the above contact at Aircel, if you are interested to have your problem solved.

                Reply
  6. April 3, 2013 at 7:29 am
    #

    i want mnp to aircel my network is docomo i dnt like docomo so i want to port to aircel if any offer is there plz call me and i want more info my number 8147764228

    Reply
    • April 3, 2013 at 7:30 am
      #

      my state karnataka in bangalore

      Reply
  7. April 7, 2013 at 9:27 am
    #

    I am a Docomo user and i need to change my number to Aircel. I got UPC and sim card also but it cannot change to Aircel. Please help me My Number is 9094832052

    Reply
      • April 11, 2013 at 9:07 am
        #

        yes i have followed MNP guidelines. but it could not changed. you have any power to change my number. pls help me

        Reply
        • April 14, 2013 at 1:35 pm
          #

          Hello Ahamin,

          Are you getting network for DoCoMo or Aircel?

          Reply
  8. April 10, 2013 at 6:34 am
    #

    not going port msg moile no:97888 51784

    Reply
  9. April 12, 2013 at 4:04 pm
    #

    I had applied for port from AIRTEL TO AIRCEL but my application was rejected by activation centre of aircel or airtel….my mobile no is 9800324861(since 2008) and i had submitted the same photo copy of votter id and same passport photo which i submitted in 2008 but don know the reasons behind application rejection and i had applied through aircel distributer….wat should i do now to get ported soon….please help me as soon as possible as i m really frustuated with airtel (an college student).
    mail id: [email protected]
    SANDEEP GUPTA

    Reply
  10. April 19, 2013 at 3:20 pm
    #

    I’m from Kerala. I tried to port from Aircel to Vodafone but no success. I received the porting code form Aircel and went to the nearest shop and filled a form and gave id proofs. He gave me the vodafone sim and said to wait for a week when I will receive a message from Aircel that porting is successful. Its been over 50 days now and no such messages. I’m still getting Aircel signal(2 bars) but I’ve to put the sim on an old Nokia phone for getting the signal. My new phones(Galaxy S,iPhone) isn’t showing any signal at all as Aircel had cut down their services in Kerala.

    Also Aircel recharges not available at shops. I can recharge online for talktime, but no data or sms recharges now available. Is there any way I can port out of Aircel? Also does Aircel and Vodafone have any issues with each other not allowing their customers to port their number? Also a question for others who ported from Aircel – which network you changed into and was that successful?

    Reply
    • April 26, 2013 at 7:42 am
      #

      Hello Pinterest,

      You can get due assistance from Mr. Sunil Joseph – Aircel at 9809199010 on working days.

      Reply
  11. April 22, 2013 at 11:22 am
    #

    Hai
    IMTIYAZ KHAZI here my num is 8801406090
    i have to change my network from Aircel to other network.
    because no network our kurnool city

    Reply
  12. April 27, 2013 at 4:59 am
    #

    HI
    This Prasad my no.8686667447
    my port no. is DA284871 the service operator is this code is wrong
    what can i do

    Reply
  13. April 30, 2013 at 5:21 pm
    #

    Hi i am sushant from baroda ( Gujarat ).. actually i lost my sim card last year .. but my aircel number is very important for me .. right now i want to port in other network so kindly help me now
    my other number is 9510043658

    Reply
    • May 1, 2013 at 4:16 pm
      #

      Hello Chandan,

      Visit any of the Aircel office in Ahmedabad or authorized offices in Baroda to get new SIM, proving your valid documents. And then, proceed to MNP.
      Or call 9722012345 for further help.

      Reply
      • May 10, 2013 at 6:23 pm
        #

        thanks .. sir,

        Is there any open office in Ahmadabad or Baroda.. can you give me address.. ?

        Reply
        • June 6, 2013 at 8:08 am
          #

          Hello Chandan,

          Below the Aircel office address in Ahmedabad:

          Aircel Limited,
          5th Floor,
          Venus Atlantis Corporate Park,
          Prahlad Nagar Road,
          Satellite, Ahmedabad -380 051
          Gujarat

          Reply
  14. June 6, 2013 at 1:08 pm
    #

    I am from West Bengal, Murshidabad. I tried five time to port from Idea to Aircel but no success( PORT 8436450762 and send to 1900). I don’t received the porting code form Idea Its been over 14 days now and no such messages. I call Idea customer care they told me that they also sent me UPC No. but I have not received any message. If any other process to send one more UPC no from Idea? Please help me..

    Reply
    • June 6, 2013 at 4:13 pm
      #

      Hello Rana,

      You can talk to Mr. Vishal Kumar Gupta from Idea cellular to get help. You can reach him at 9093118991.

      Reply
  15. June 7, 2013 at 11:48 am
    #

    Right now I am using aircel network but I wanna port it to Vodafone but the documents I gave for aircel are lost so can I avail portability by submitting new documents.

    Reply
  16. June 29, 2013 at 4:56 am
    #

    sir i m bsnl costomer i want mnp with aircel, and i have 2 times try this in my home city ranchi.bt this is not sucsses my sim card is bihar number (9507218936) .
    sir plz help me its arjent

    Reply
    • July 13, 2013 at 8:51 am
      #

      Hello Govind,

      Talk to Chetan Mehrotra – Idea at 9708297955 for further help on this.

      Reply
  17. July 9, 2013 at 8:43 am
    #

    I am using Aircel no. 8802851388, i applied for no. porting to airtel on 2nd July 2013. i was given UPC by aircel. but until today i.e. after 2 days nothing has happened. i contacted airtel customer care, they said that they have not received my records in their system. i contacted aircel customer care, they said they have not received request from airtel to port out my number. i contacted the. airtel gallery about it.. they said they have sent the form.. please tell me what to do. i have followed all procedure as explained for MNP

    Reply
    • July 9, 2013 at 8:44 am
      #

      correction it has been 7 days. today is 9th july, 2013 and no progress has been done.

      Reply
      • July 13, 2013 at 9:29 am
        #

        Hello Chauhan,

        1) Talk to Ms.Moushmi De – Aircel at 9716199209.
        2) Also, talk to Mr. Vikrant Pandey – Airtel at 9818334865.

        Reply
  18. July 20, 2013 at 1:37 pm
    #

    i can’t connect airtel no 59059 for verification.why?

    Reply
    • August 23, 2013 at 9:03 am
      #

      Hello Anju,

      Your Customer care is the best place to get help.

      Reply
  19. July 29, 2013 at 7:41 pm
    #

    hai..
    am from KERALA..i forget to port my AIRCEL number before its stop in kerala
    now AIRCEL service stoped in kerala.
    how can i get my number back to port any other network,i need my number back very urgently,,

    plz help

    Reply
    • August 23, 2013 at 9:58 am
      #

      Hello Aslam,

      Now it is not possible.

      Reply
  20. August 15, 2013 at 11:27 pm
    #

    Sir I want to port my vodafone no into aircel.. what to do ..
    m from Bangalore …

    Reply
  21. September 30, 2013 at 11:30 am
    #

    i have aircel postpaid connection my monthly bill is coming too much and i want to shift it to prepaid aircel denies that at present they have no facility to migrate postpaid into prepaid so i finally make a plan to go for portability from Aircel to Vodafone . Kindly tell me can portable my postpaid number to vodaphone prepaid thanks

    Reply
    • October 18, 2013 at 4:24 am
      #

      Hello Manan,

      First, you can migrate from Postpaid to Prepaid within Aircel itself. Raise a compliant with customer care and follow-up regularly.
      Second, you can port your Aircel postpaid to any other prepaid connection by following the MNP process.

      Reply
  22. November 28, 2013 at 8:58 am
    #

    hello sir my aircel no. is 9722057966,i am not send sms or call,so i am not getting porting code,
    and aircel customer care not helping me,can i comlain somwhere to get porting code?from gujarat

    Reply
    • December 1, 2013 at 11:36 am
      #

      Hello Virendra,

      Mr.Keyur karia from Aircel can help you, Mobile : 9722199010

      Reply
  23. January 20, 2014 at 6:18 am
    #

    my mobile no is 9716167518 but not mnp in aircel in seven days

    Reply
  24. January 22, 2014 at 8:46 am
    #

    Hi, I have been using a sim card of Aircel which was in my friends name. I have been struggling to change the ownership from my friend’s name to my name by MNP to Airtel.

    my request was rejected so pls suggest what i can do…

    Reply
    • January 24, 2014 at 2:57 am
      #

      Hello Amit,

      Visit any Aircel office along with your friend and submit ownership change request with required documents.
      Post Aircel’s verification, they will change the ownership on your name and then you can proceed with MNP.

      Reply
      • January 24, 2014 at 3:53 am
        #

        But they say that first we need to change the connection from prepaid to postpaid and use for 3 months and later they can change the ownership. Is there any rule like that??

        Reply
        • January 24, 2014 at 3:56 pm
          #

          Hello Charan,

          There is no rule like that.
          Visit any Aircel office and submit ownership change request with required documents; either Post-paid or Pre-paid.

          Reply
  25. January 22, 2014 at 5:38 pm
    #

    Dear Sir,
    I want to do MNP from aircel to Airtel. After sending the port sms, I have received UPC code as CDT14166. But Airtel executive states that UPC code should hold 6 numbers instead for 5 numbers. When I tried to verify it from 121, 196, 9842012345 I finally getting end up with connected to prepaid customer care.
    Let you please let me know, whether my UPC code is valid.
    My mobile number is 9677006795

    Regards,
    Rathish Kumar

    Reply
    • January 24, 2014 at 2:37 am
      #

      Hello Rathish,

      UPC will have 6 numbers.

      Reply
  26. February 4, 2014 at 6:35 am
    #

    i need to change network

    Reply
  27. February 16, 2014 at 11:35 am
    #

    i made a port request from docomo to vodafone, everything was fine, i gave my proof to the dealer and got my sim, but i didnt receive any sms regarding the date of porting etc. I asked the dealer, he says the proof has been submitted. What is the problem here?

    Reply
  28. March 13, 2014 at 1:00 am
    #

    my no 7893344365 two time reject without any reason

    Reply
  29. May 12, 2014 at 12:12 pm
    #

    Hi m pradeep m badly suffering with air cell 3g services.the network availibilty for 3g and 2g is equal to zero. I already complained in customer care and had received the complain refrance number ,with this promise from customer care that they ll call me with in 24 hrs and resoulv the problem . BT its been more than one week I did not get any responce against my complaint..and the plroblm is still same..suggest me at to do???

    Reply
    • May 12, 2014 at 4:15 pm
      #

      Hello Pradeep,

      From which state you are?

      Reply
      • May 12, 2014 at 4:43 pm
        #

        M from Ludhiana (punjab)

        Reply
        • May 16, 2014 at 8:40 am
          #

          Hello Pradeep,

          Get the due help from Mr. Manish Vats – Aircell Punjab at 9803199010

          Reply
  30. May 13, 2014 at 1:37 am
    #

    M from Ludhiana ( punjab)

    Reply
    • May 16, 2014 at 5:57 pm
      #

      OK thanx

      Reply
  31. July 31, 2014 at 7:37 pm
    #

    sir i am an vodafone coustemer i want to port to aircel what r the best offers for porting

    Reply
  32. August 6, 2014 at 9:13 pm
    #

    Hii i have sumited my porting code nd documnts to aircel to port and its ported on aircel but still when m calling to verify my number on 5909 Den error coming call ended..how will i verify my number ?

    Reply
    • August 14, 2014 at 4:46 am
      #

      Hello Amit,

      Are you able to call Aircel Customer care 121, from your mobile?
      Then they will help you.

      Reply
  33. September 8, 2014 at 10:22 am
    #

    Hi,
    i m karthik, currently i m a idea subscriber and want to go for aircel, how to be procedure to be follow

    Reply
  34. September 25, 2014 at 8:57 am
    #

    hello sir ,
    i am aircel costomer.
    i want to change my no to idea.they suggest me the plan 399 postpaid MNP was free…i m ok with this.
    i subbmitted my document.they verified it and told me tht my no is portable within 3 days but….after 3 day when i call him back they said they need secuirity charge of 300 for this.
    what should i do.
    i just want to change my no aircel to idea without giving extra cost…
    i m from south delhi aircel postpaid cotmer.

    Reply
    • September 27, 2014 at 4:21 am
      #

      Hello Vivek,

      Since you are post-paid customer, security deposit is likely required.
      Negotiate if they can waive-off.

      Reply
  35. September 26, 2014 at 4:44 am
    #

    sir mai relince gsm se aircel me portibilty karake postpaid sim liya hai 2 din ho gya abhi tak no nahi chal raha hai

    Reply
  36. October 1, 2014 at 12:18 pm
    #

    I am from chennai i am tata docomo customer. I have applied porting request and submitted all the necessary forms and paid for the sim card. Its been 20 days since any progress. I want to know the status of the request.

    Reply
    • October 4, 2014 at 5:54 am
      #

      Hello Bala Murali Krishna,

      Have you tried calling the new mobile operator, you submitted porting request to?

      Reply
  37. October 23, 2014 at 7:42 pm
    #

    m airtel s aircel m jana chah rha hu koi nearest aircel ka showrom btao delhi ka

    Reply

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