tata-docomo

Mobile Number Portability from Tata DoCoMo

November 21, 2014  •  299 comments

Tata DoCoMo MNP.  The process of porting Tata DoCoMo mobile number to another Mobile operator is so simple & easy. Just follow the below 4-steps simple process to port successfully:

  1. Know your Mobile Number Porting eligibility

    • Call the customer-care of the new Mobile operator you wish to port and understand their pre-requisites, documents required and terms & conditions. You can read these in their CAF (Customer Application Form) or ask their executive.
    • If you wish to port-out, fill the CAF & Porting Form. To fill these forms, you will need Unique Porting Code.
  2. Get UPC (Unique Porting Code)

    • Send SMS in below format to obtain UPC from Tata DoCoMo:
      • PORT xxxxxxxxxx to 1900. Replace X’s with your 10-digit Tata DoCoMo number.
    • If you are from Jammu & Kashmir and a pre-paid subscriber, call 1900 to get the UPC.
    • Tata DoCoMo will provide an auto generated 8 digits UPC; first two characters are alphabets & rest of six is numerical characters.
  3. Mobile Number Porting request

    • Submit the duly filled CAF & Porting Form to your new mobile operator. Below details are mandatory for DND:
      • UPC (Unique Porting Code)
      • Documents required by your new Mobile Operator
      • Last bill paid receipt from Tata DoCoMo, if you are a post-paid subscriber
    • Get new SIM card from your new Mobile operator.
    • Your new Mobile operator may charge Rs. 19/- as porting charges.
    • Note: You can cancel MNP request only within 24 hours from submitting the CAF & Porting Form. Read Tata DoCoMo MNP FAQ’s.
  4. Activation of your ported Mobile number

    • If your porting request from Tata DoCoMo is accepted, your new Mobile operator will confirm the same in 3-4 working days.
    • Your new Mobile operator will inform you the date & time of when the porting will happen, by SMS.
    • On 7th Working day, you will be ported to your new Mobile operator. If you are from Jammu & Kashmir, Assam & North East, it will be on 15th working day.
    • There will be about 2-4 hours service disruption during the porting process, mostly during night only.
    • Replace your current Tata DoCoMo SIM card with new SIM card provided  by your new Mobile operator.
RECOMMENDED READING
Read MNP information

COMMENTS / RESPONSES

  1. November 23, 2014 at 3:41 pm
    #

    Hello
    i was submit my id/address proof to retailer on 15.11.14 and receive a sms from docomo on 17.11.14 to confirm ed MNP. But today 22.11.14 my mobile number 9977704041 not ported to docomo. What i do?

    Reply
    • November 24, 2014 at 1:26 pm
      #

      Hello Neeraj,

      Talk to DoCoMo customer care to know the status.

      Reply
  2. November 1, 2014 at 5:40 pm
    #

    I am using ph 9384093850 i sent port request today evenign 1.11.2014 arround 5pm for AIRCEL., i have finished formaliteis, but after some time i got sms from docomo my port request is failed due to balance due of Rs.91/- so immdly paid the Rs.100/- today itself, i wish to know when my port request will be sent to AIRCEL

    Awaiting fr your replysoon.
    Prabakaran

    Reply
  3. October 12, 2014 at 3:21 am
    #

    Hi i sent port request 1900 for tata docomo have not received code can i send again to 1900

    Reply
    • October 13, 2014 at 4:06 pm
      #

      Hello Sri,

      You can resend the request, meanwhile you can call customer-care and get assistance as well.

      Reply
  4. October 1, 2014 at 2:41 am
    #

    hi, i ported number from docomo to bsnl. but now im facing lots of difficulties with bsnl. can i again change my number to docomo? or should i have get new number from docomo?

    Reply
    • October 4, 2014 at 5:57 am
      #

      Hello Chaturdevi,

      You can port back to BSNL after 90 days.

      Reply
  5. September 8, 2014 at 4:15 am
    #

    Hello,
    I have ported a sim from BSNL to docomo.It is successfully ported but I am not able to call any number even to 59059. It is showing number is wrong for all my numbers. I have ported the sim in MP and within 7 days I am now in Gujarat.so is this the problem? I have talked to customer care but they are not responding properly.It had irritated me…what to do now ????

    Reply
    • September 19, 2014 at 5:34 am
      #

      Hello Dinesh,

      As a basic, first see if you have sufficient balance to call as you are in roaming now, considering BSNL balance will not carried to DoCoMo during number porting.

      Reply
  6. August 22, 2014 at 2:12 pm
    #

    Hello All,

    I request you all not to be cheated like me by false promises by Docomo. There network and service is really bad compared to other service providers.

    But network coverage is making me to change to others..

    Reply
  7. August 20, 2014 at 9:23 am
    #

    Hi could you please help me.
    i am from Bangalore, Currently i am Using Tata Docomo 1 Postpaid & 1 Prepaid Tata Indicom. But postpaid sim is a GSM & Prepaid is CDMA, now i wanted to convert it from CDMA to GSM, But now the tata docomo executive says they are porting only for Postpaid, i am already using one postpaid, getting another postpaid is waste for me and its Burden also.
    Let me know what can i do Now ?

    Thanks
    Santosh

    Reply
    • August 23, 2014 at 7:17 am
      #

      Hello Santosh,

      Whether you are Postpaid or Prepaid customer, you have all rights to use MNP service. All possibilities to port from GSM-CDMA, GSM-GSM, CDMA-CDMA or CDMA-GSM is possible.
      Talk to Sunitha George from Tata DoCoMo at 9036000121, for further help.

      Reply
  8. July 26, 2014 at 4:33 am
    #

    hi.. I am from Mohali Punjab.. recently I requested for pot facility from Vodafone to tata.. after getting upc I submitted all my docs to tata outlet and also received a sim from them.. but its been more than one week I have not received any message from them and also I visited the same outlet again and again , they just replied they cant do anything.. when I had word with tata customer care they said they have not received any request for port.. don’t want to loose this number due to business purpose.. please let me know what to do

    Reply
    • August 14, 2014 at 4:54 am
      #

      Hello Raman,

      Since Vodafone has not released your number for porting, contact Mr. Vikram Bains from Vodafone – Punjab at 09888098880 for further help.

      Reply
  9. June 6, 2014 at 7:58 am
    #

    PLEASE LET ME KNOW HOW TO GO FOR MNP FROM DOCOMO TO VODAFONE

    Reply
  10. April 13, 2014 at 2:28 pm
    #

    hi sir, i am using Reliance GSM and nt happy with it so wanted to port to TATA DOCOMO. i completed all formalities and registered successful to MNP but after 5 days i got message that MNP is rejected by service provider.

    Help me i wanna port to docomo.

    mobile : 9738403618
    UPC : valid till april 17th.

    Reply
      • May 19, 2014 at 9:06 am
        #

        sir i m very trouble with tata docomo network & i applied it with my documents in reliance network on 1 may2014 it can’t port till now so please port it my no is 8854856521

        Reply
  11. March 4, 2014 at 2:06 pm
    #

    hi

    I am using the TATA Docomo( taken on post paid and later conver to pre paid) at Hyderabad circle and now moving to chennai. Can I use the same numbef at TATA Docomo chennai circle ?

    What is the process , if it is possible.

    Regards.

    S.swain

    Reply
    • March 7, 2014 at 5:01 am
      #

      Hello Swain,

      AS of now, inter-state mobile number portability is not possible.

      Reply
  12. February 26, 2014 at 8:38 am
    #

    i am using vodafone prepaid.
    now i want change tatadocomo postpaid ,how much i need to pay and i want 3G SERVICE FOR 1GB PER MONTH.

    Reply
    • February 28, 2014 at 6:19 am
      #

      Hello Ashok,

      Tata DoCoMo may charge maximum of Rs. 19/- for porting or nothing.

      Reply
  13. February 9, 2014 at 10:01 am
    #

    mujhe apne no. ko vodafone me change krna hai to mai online kaise kru….
    & mera no. 9208406223 hai

    Reply
    • February 28, 2014 at 5:54 am
      #

      Hello Anurag,

      Mobile portability online mein nahi hoga.
      Iska process (MNP Process) padiye aur f0llow karo.

      Reply
  14. January 29, 2014 at 9:56 am
    #

    I would like to change tata photon plus post paid to BSNL.. Can you give me the propper way?

    Reply
    • February 26, 2014 at 6:28 pm
      #

      Portability is valid for mobile connections only.

      Reply
  15. January 23, 2014 at 7:55 am
    #

    PlsI recharged my sim with rs 251 and got 1gb internet and full talktime. I used my internet and switched off my phone for a while when i switched it on and checked my balance. It was rs 0.04 instead of rs 588 which was before switching it off so i called the customer care and they refundedme rs 100 and promised me full refund in 24 hrs
    My balance was not refunded in 24 hrs and then i called customer care again and then they refused to refund the balance and when i asled the reason they were blank and cut my call. this thing happened many times. If i calculate my previous non sense deductions it will sum up to rs1000. Please tell me whom should i contact for unfair deduction my sim is of tata docomo

    Reply
    • January 24, 2014 at 2:34 am
      #

      Hello Pranav,

      From which state you are?

      Reply
  16. January 21, 2014 at 7:31 pm
    #

    Hi I can’t sent outgoing SMS to any number. Even too 1900 to get MNP. Then how can I get MNP number ?

    Reply
    • January 24, 2014 at 2:58 am
      #

      Hello Vino,

      Talk to your customer care to get solution for sending SMS and then proceed with MNP.

      Reply
  17. December 13, 2013 at 8:00 am
    #

    i am from mumbai and requested for mnp from reliance to taata docomo then how can i check mnp satatus

    Reply
    • December 14, 2013 at 1:48 pm
      #

      Hello Shubham,

      You have to contact Tata Docomo customer care to know the porting status.

      Reply
  18. December 5, 2013 at 4:17 pm
    #

    I want to port my airtel number to docomo. Plz tell me procedure so dat i can follow

    Reply
  19. December 4, 2013 at 10:28 am
    #

    I am porting from airtel to docomo, form filled on 7th nov to retailer. last sms from docomo on 22nd nov. saying that my MNP request was registered successfully, but till today nothing done, yet to port.
    called both customer cares, airtel says ball is in the docomos court and docomo says ask retailer, retailer says call docomo customer care

    Reply
  20. November 13, 2013 at 4:05 am
    #

    sir, i switched from reliance gsm to docomo. my no. is 7899860125 n i m from mysore…….

    befor porting they said u will get daily 100sms and call rite at 1/2ps …..but in my sim there is no offer like that

    Reply
    • December 1, 2013 at 11:22 am
      #

      Hello Sharath,

      Better talk to Tata Docomo customer care to resolve this issue.

      Reply
  21. November 6, 2013 at 8:54 am
    #

    hi i have to port my docomo number to vodafone, how ling time it will take to get a vodafone sim

    Reply
    • November 20, 2013 at 12:52 pm
      #

      Hello Balu,

      You will get the SIM immediately after filling the MNP application form; but MNP process will take 7 working days to activate ported SIM.
      Follow the MNP Checklist.

      Reply
  22. October 23, 2013 at 4:34 am
    #

    Is there a possibility of porting DOCOMO Punjab to BSNL/Airtel Delhi?

    Reply
    • October 28, 2013 at 3:08 am
      #

      Hello Angad,

      As of today, Inter-State portability is not possible; but very soon it will be available as per TRAI’s initiative.

      Reply
      • November 8, 2013 at 8:39 am
        #

        Thanks a lot for the info.

        Reply
  23. October 14, 2013 at 1:25 am
    #

    I purchased a Tata Docomo Netsetter which is a post paid service. I want to port to some other service providers who is having 3G. But when I send the porting message, it says ‘check operator services’.

    Reply
    • October 22, 2013 at 12:45 pm
      #

      Hello Sujith,

      Porting is for mobile numbers only.

      Reply

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