Mobile Number Portability from Reliance GSM Mobile

Porting from Reliance is no more possible even if you have Porting Code, as Code validity was until 31st January only.

  1. Know your Mobile Number Porting eligibility

    • Call the customer-care of the new Mobile operator you wish to port and understand their pre-requisites, documents required and terms & conditions. You can read these in their CAF (Customer Application Form) or ask their executive.
    • If you wish to port-out, fill the CAF & Porting Form. To fill these forms, you will need Unique Porting Code.
  2. Get UPC (Unique Porting Code)

    • Send SMS in below format to obtain UPC from Reliance:
      • PORT xxxxxxxxxx to 1900. Replace X’s with your 10-digit Reliance number.
    • If you are from Jammu & Kashmir and a pre-paid subscriber, call 1900 to get the UPC.
    • Reliance will provide an auto generated 8 digits UPC; first two characters are alphabets & rest of six is numerical characters.
  3. Mobile Number Porting request

    • Submit the duly filled CAF & Porting Form to your new mobile operator. Below details are mandatory:
      • UPC (Unique Porting Code)
      • Documents required by your new Mobile Operator
      • Last bill paid receipt from Reliance, if you are a post-paid subscriber
    • Get new SIM card from your new Mobile operator.
    • Your new Mobile operator may charge Rs. 19/- as porting charges.
    • Note: You can cancel MNP request only within 24 hours from submitting the CAF & Porting Form. Read Reliance MNP FAQ’s.
  4. Activation of your ported Mobile number

    • If your porting request from Reliance is accepted, your new Mobile operator will confirm the same in 3-4 working days.
    • Your new Mobile operator will inform you the date & time of when the porting will happen, by SMS.
    • On 7th Working day, you will be ported to your new Mobile operator. If you are from Jammu & Kashmir, Assam & North East, it will be on 15th working day.
    • There will be about 2-4 hours service disruption during the porting process, mostly during night only.
    • Replace your current Reliance SIM card with new SIM card provided by your new Mobile operator.