Deactivate DND | Cancel DND at NCPR

You can de-register DND services (now NCPR) on your mobile number by either voice call or SMS to 1909. Once you de-register yourself from the NCPR (old DND), you will start receiving commercial / promotional and telemarketing call on your mobile / land-line.

DND de-registration through SMS to 1909.

De-registration of DND services is easy and convenientthrough SMS. Send SMS STOP to 1909 from your mobile number.

You will get an SMS from your mobile operator confirming the DND (now NCPR) de-registration request.

DND de-registration through voice call to 1909.

Dial 1909 from your mobile number and choose from either to speak with customer care executive or IVR (Interactive Voice Response system).

If you choose to speak with Customer care executive, ask the executive to de-register DND services (now NCPR). The executive will confirm you the cancel request and you will get an SMS confirming your request.

If you choose IVR, follow the instructions to de-register your mobile number from NCPR (old DND) and you will get an SMS confirmation confirming the request

88 Responses to “Deactivate DND | Cancel DND at NCPR”

  1. manish says:

    whenever i registered my no on ncpr then i recieve a msg that currently we unable to process ur request

  2. NIMBALKAR SHRIPAD says:

    i want to know about receiving only my organization messages from group sms

  3. NIMBALKAR SHRIPAD says:

    how to receive particular messages from my organization group smsknock

  4. Jamsheer Ali says:

    hello sir,

    I had registered in DND service in my uninor mobile number(9061013161).
    Now I want to recive all promotional call. but i can`t do it. Please help me & de-activate dnd from 9061013161.

  5. jyothi says:

    im not getting msgs from way2msg……….. i need to deactivate DND service
    plz tel me complete procedure………… im suffering wit this process

  6. anwar says:

    I want to receive all kind of sms, i already deactivated the servic yestarday (STOP>< DND to 1909, but still didnt received any sms, actualy i need all kind of DTH transtion confarmition alart sms on my numbar, am so sad what can i do,please any body good solution me

  7. harika says:

    i want to deactivate this DND service…

  8. johnny says:

    My number is registered in NCPR . i want to Deactivate it , i have tried by sending messages to 1909 , i have send like this STOP 0 to 1909 and STOP to 1909 . i am getting the message like this ” The STOP 0 Service is Not active “, but in the site ” http://nccptrai.gov.in ” its showing that its active with preference 6 . Please help me .

  9. Gags.me.myself says:

    actually i only want to get messages from google sms labs …..!!!!!!!!!!!!!!!
    my idea no. is 9873870316

  10. Ashish says:

    sir ,i am not able to receive msgs from net service or online sms on my Tata Indicom no. but no DND service is active on it , i also try ‘STOP ‘ to 1909 i received a msg then that type correct key words but nothing helps , please me i want to get online sms for websites and sms service msg

  11. Shahabuddin says:

    I want to de-register my BSNL no(9452725301) from DND. I have called several times to 1909 and texted tham also but they are not removing my no. from DND. Please do something as soon as possible

  12. Shahabuddin says:

    Sir I am not recieving group msgs on my mobile no. 9452725301 from sms gupshup and other groups Please deregister my no soon from DND
    Thanks

  13. Shahabuddin says:

    what to do with Unique ID i have recieved

  14. Shahabuddin says:

    i am registering it on smsgupshup bt it is saying that my no. is in their DNS list

  15. Shahabuddin says:

    i am registering it on smsgupshup bt it is saying that my no. is in their DND list

  16. praful says:

    i am not getting any messages from our community group, I have send request earlier also but I am not getting any reply from your end. my cell no. is 9819676625

  17. Nilanjan says:

    I want to deactivate my DND service. I am not receiving any important sms. My mobile no: is 9163348170.

  18. swaroop says:

    i tried calling 1909 but i couldnt here any voice nearly for 1 min later i here thank u for calling and call gets aborded and I even messaged 1909 STOP DND but it says its unable to process my request it says call IVR DND 1909 i am running out of many important messages,my mobile no is 9533934727 please sort out my problem as soon as possible please

  19. Ganesh k. says:

    Hello ,

    I want to receive sms and calls from timesjobs . So please tell me which no should i type after stop to de-activate dnd for interview calls or sms.

    Thank you .

  20. Devansh Gaur says:

    If I hav registered to DND will I get sms from internet services like 160by2, Ways2sms & etc

  21. shabnam ara says:

    i want to deactivate the DND service so please tell me how to deactivate

  22. sarmak says:

    I want to de activate DND service please tell me how

  23. Riyaz j says:

    DND Request is nice for just seeing but not for de-activating services
    so make some good process for de-activation services or vyas

  24. Ganesh Sawhney says:

    this is very bad I tried this tec. several times bt went all in vain. I have airtel number 8146657620 I messaged too bt nthing happened plz see to it………….

  25. sangeeta says:

    ple. do something on this no.9004814460. ple. deactivate DND service. I did STOP 0 to 1909.
    But no change in the service.
    I want promotional Calls & sms.

  26. Videocon says:

    Sir i have videocon connection and my mobile number is registered in ncpr. I am unable to recieve sms from way2sms. can u help me out plzz

  27. vanshit says:

    I want to receive msg from google sms channels but i can’t receive
    plz help me….

  28. noufal says:

    when I sent sms STOP to 1909, then message in reply comes that to send in a format start/stop . I want to de-activate in full. My service provider is MTNL Mumbai and phone no. is 9757340167. please help me.

  29. shweta says:

    Sir i have airtel connection and my mobile number is registered in ncpr. I am unable to recieve sms from way2sms. can u help me out plzz

    so i send a msg STOP to 1909. but received reply as —–
    dear customer v r unable to process ur request. pl. validate d keyword n submit again.

    kindly guide me on d same….

  30. Bishwajeet Sharma says:

    Hello Sir,
    I have deactivated my all dnd services on my no. a month ago but its still showing on NCPR website and I am unable to receive sms. Request you to give me proper sollution to resolve this problem.

  31. awinash says:

    hi
    i am trying to deactivate my no 9798824354 from dnd list. even after messaging on 1909 its not getting done. pls guide

    • Hello Awinash,

      To deactivate DND (now NCPR), the right procedure is to send SMS STOP to 1909 from your Reliance mobile number.
      Even after this DND is not deactivated, call 1909 and choose DND deactivation option from IVR.

  32. r p vijay laxmi says:

    I m a user of Tata indicom for a long time an di have rasister in DND service my mobile no before 4 month but i face many prob because of i want get some call imported so pls remove my dnd service as soon as

  33. sanjeev says:

    dear sir,
    i am interested in dnd idea services ( sms,dialer tones, other unnessary calls)please tell us i stop above facality if any charges .

  34. Lola says:

    Hi, i would like to deactivate my airtel DND.
    I have sms-ed STOP 0 to 1909.
    They replied with: “kindly confirm by replying with STOP 6170 (OPTION), within 48 hours”
    I forward the whole message back to them.
    They replied that they can’t process my request.
    How should i reply? What are the so called ‘OPTION’ available?
    Thank you.

  35. Vishal Aadthakkar says:

    Hello Sir, I have already deactivated my number from DND, before 2 months,
    But Still I am not receiving any msgs from, way2sms.com, google sms channel, smsgupshup.com, tagg.in, etc..

    This is my tata docomo number.
    and i m from gujarat., pl help me.
    9510591843

    • Hello Vishal,

      Your mobile number is still subscribed to NCPR (old DND).
      To deactivate DND (now NCPR), send SMS STOP to 1909 from your mobile number.

      • Vishal says:

        Hello Sir,
        I have tried this thing but still its not working,
        I had also contact to TataDocomo customer care, they said my number is deactivated from NCPR (DND).
        but I am not receiving any SMS from channel or site,.

        • Hello Vishal,

          Your mobile number (9510591843) is still subscribed to NCPR.
          Send SMS STOP to 1909 from 9510591843 or call to 1909 to deactivate DND (now NCPR).

          • Vishal says:

            Sir, I had sent this msg STOP to 1909.. and I got reply like this,

            “Dear Customer,
            please provide correct input for registering for DND service. Send START 0 for full blocking or START 1-7 for partially blocking calls”

            Now What should I do then I can perfectly Deactivate DND (NCPR)?

  36. Vishal Aadthakkar says:

    and yes, when I sent STOP DND to 1909.
    I have received sms, as. “You Request Received.”

  37. Siddharth says:

    Sir/mam
    my docomo no is 7737112884 i have deactivated the dnd service by calling 1901 but still i am not ble to get sms frm sms gup shup and google sms later on i messaged START6 to 1909 but they replied “invalid request please check and try again”.
    PLZ HELP
    siddharth429@gmail.com

    • Hello Siddharth,

      First, 1901 is not for DND related issues. You can not place request for DND deactivation at 1901.
      Second, you have to send SMS START 6 to 1909 to change your preference at NCPR (old DND), there must be space before the number 6.

  38. Mahendra says:

    I want to deactivate DND service to my idea cell . when i sent “STOP DND” to 1909 i recieved message that “Dear customer , the options exercised by you is invalid”. help me to deactivate DND.

  39. vipul kothifoda says:

    hello sir, plz deactivate dnd on my mobile number 9589271008.i hope so you proceed my request as soon as possible..
    thanx

  40. Kaustubh Bhatter says:

    I sent the msg STOP to 1909 and received a msg saying Your request received …. Does it mean that DND is de-activated …. ??

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