MTNL DND | Activate MTNL Do Not Disturb Services at NCPR
- MTNL DND
Now you can stop unwanted promotional calls or messages on your MTNL mobile from telemarketers, advertising agency & etc., by registering yourself at NCPR (National Customer Preference Registry). DND (Do Not Disturb registry) has been replaced by NCPR, know more about NCPR (National Customer Preference Registry).
Upon registration with NCPR (old DND registry) you will not receive any unwanted promotional Calls / SMS / Messages and you will get confirmation within 24 hours with Unique Registration Number. And the DND services (now called as NCPR) activation will happen within 7 days.
Check DND Status (NCPR) if already registered. For other Mobile services, visit DND (NCPR) Activate Service.
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MTNL subscribers register for NCPR (old Do Not Disturb) service
To Register NCPR – National Customer Preference Registry (replaced by DND registry) Services
You have to choose from below options.
Option 1: Fully Blocked Category. SMS START 0 to 1909
If you wish you completely block all kind of SMS and do not want to receive any kind of promotional / unwanted commercial messages on your MTNL mobile, Send SMS “START 0” to 1909 (1909 is a toll-free number and no charges will be attracted).
Option 2: Partially Blocked Category. SMS START < category number> to 1909
Do you feel like by activating DND on your MTNL mobile, you miss latest updates and commercial information about latest Bikes & Cars in the market, movies updates from your favorite websites, here you have an option.
Choose from your favorite category below you wish to receive commercial / promotional SMS and still keep all others away by activating DND services on your MTNL mobile number. Send SMS START 4 to 1909, if you wish receive messages only Health related. Like way you can choose any category you wish and also you can choose multiple categories to receive messages, i.e., you wish to receive Education and Health related commercial / promotional SMS, still activate DND on your MTNL mobile number, SMS START 3,4 to 1909.
| Option No. | Categories List | SMS to send |
| 1 | Banking – Insurance – Financial Products – Credit Cards | START 1 |
| 2 | Real Estate | START 2 |
| 3 | Education | START 3 |
| 4 | Health | START 4 |
| 5 | Consumer Goods & Automobiles | START 5 |
| 6 | Communication – Broadcasting – Entertainment – IT | START 6 |
| 7 | Tourism | START 7 |
(or)
Dial “1909” from your mobile and follow the instructions to activate DND on your MTNL mobile or Land line.
(or)
To De-Register DND (now called as NCPR) Services
Send SMS STOP to 1909*.
Need to complaint? If you still receive a unwanted promotional / commercial SMS and Calls even after registered for NCPR (old DND registry), know how to complain unwanted promotional / commercial calls & SMS.
Still you need clarifications, contact your MTNL manager for Do Not Disturb services. For contact details with Address, Contact number and E-mail click here. MTNL DND
* 1909 is a toll free number, no charges applies.
DND service active
My Problem Is same as Mr Kiran Singh
They sent a reply message similar like that
Now How Do I Know the preferences
In Airtel service it is 0 to stop for all types of SMS and unwanted phone calls
I had tried “Start DND” to 1909. Instead they replied as “Invalid request . Please sendd your request in the format Start/Stop (your preferences(s)separated by coma).
This is highly confusing with regard to 1) Start/ Stop is meant for DND or for services. In both cases the meaning is reversed, 2) What are these prefernces to be separated by comas is not elaborated in replies.
Please Clarify. Kiran Singh Mb xxxxxxxxxx. 9/8//2011. Email: xxxxx2007@rediffmail.com
Hi Kiran,
Type exactly like this all caps…
START DND
send to 1909
Dear Kiran,
Send SMS START 0 to 1909
I had tried “Start DND” to 1909. Instead they replied as “Invalid request . Please sendd your request in the format Start/Stop (your preferences(s)separated by coma).
This is highly confusing with regard to 1) Start/ Stop is meant for DND or for services. In both cases the meaning is reversed, 2) What are these prefernces to be separated by comas is not elaborated in replies by SMSs.
Please Clarify. Kiran Singh Mb XXXXXXXXXX. 9/8//2011. Email: xxxxxxxx2007@rediffmail.com
Alternatively, you can dial 1909 to activate DND from your MTNL Dolphin mobile phone…
Kiran,
Still if you are not able to register for DND, kindly send the below message in below format to 1909 from your mobile number (observe the case, lower & caps):
COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm
If you are registering complaint today at 11pm in night, you should send the message like this
COMP TEL NO 9876543210 09/08/11, Time 23:00
Time always in 24hrs format
My Problem Is same as Mr Kiran Singh
They sent a reply message similar like that
Now How Do I Know the preferences
In Airtel service it is 0 to stop for all types of SMS and unwanted phone calls
I tried START DND START DND Start DND START, DND START,DND all were treated as Invalid Requests. As they say No point giving a toy to a monkey. We can go back to monkey mail of Denkali.
Hi Blue,
Please send SMS START 0 to 1909 from your mobile number to activate DND.
my dolphin no is 9869006461
i m getting big bill amount toward sms charges. may be any sms service is activated. i want to close sms service. pl send me solution such as any number on which i can deactivate this unwanted sms servie, thanks
Hi Shyam,
Best solution will be call your MTNL customer care and ask them to deactivate any SMS services active on your MTNL mobile number.
pl guide on which number should i call. i tried on 1500 but they gave me another no. 26522200 wher nobody is available. pl guide
I tried like a hundred times with the options they have given us….. They need to rethink or relearn how to go about with things…
I have tried to do it on line hope it works this time……….. Its MTNL so u never know wanted to be Swadeshi but its not helping i guess……. Is M Gandhiji listening